H&R Block offers expert tax services, helping clients maximize their refunds with knowledgeable professionals. Customers can choose to visit their local office or utilize the Digital Drop-Off service for convenience. The Saint Cloud office prioritizes safety with measures like deep cleaning and social distancing. Reviews highlight the exceptional customer service provided by staff members like Susan and Olena, who are praised for their professionalism, knowledge, and ability to make clients feel comfortable, especially for first-time filers. While some clients noted minor concerns about understanding their returns, the overall experience at H&R Block is described as positive, with many recommending the service for its reliability and support.
Personalized service. Quick Thorough Complete. I drive 2 hr just to have Susan do my taxes. I trust her!
February 2026
Greatest ever. Susan Schmitt is a wonderful person: she care about her clients my tax violin was quick. She explained everything is step-by-step. I am looking forward to doing this again next year..
February 2026
Our tax preparer Susan Schmidt was extremely friendly, courteous knowledgeable and very helpful. We’re looking forward to working with her next year!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
