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September 2023 by Wayne L.
They are Terrible there bought a car s you did. They did not want to help me. Tell me that it was a corporate thing. Been there 3 times then they still don't want to fix the problem, never again.Never again
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September 2023 by Blair
During my car buying process I went to a couple of dealerships and the experiences were less than stellar to be nice so I wasn't expecting much at Kesselback. I was beyond pleasantly surprised. The whole experience from start to finish has been smooth. Everyone I came in contact with was friendly, professional and knowledgeable! I highly recommend the guys!
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September 2023 by Mags
Luis at Kisselback Ford was amazing! He is very knowledgeable about the vehicles and took time to explain all of the features of my new F-150 to me. Additionally, he helped coordinate some additional work I requested from the service department and kept me informed throughout the process. After receiving the truck, I can honestly say that it has exceeded my expectations in every regard… just like the excellent assistance I received from Luis!
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August 2023 by M Ocasio
Great experience! After going to Mulinax Ford twice and not getting the attention or service I needed, I went to Kisselback Ford in Saint Cloud, FL. I met Luis, and I can’t express what a pleasure it was to work with him. Easy going, not pushy, did not treat me as if I was less of a buyer. We closed the deal and I walked out very happy. Ask for Luis at Kisselback Ford in Saint Cloud if you need a ford vehicle; it’s worth the extra miles!
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July 2023 by neil blappert
This was my 1st purchase of a vehicle without stepping foot on the lot and all I can say is WOW!!! It was an amazing experience. The staff was super friendly when talking to them over the phone. Kim, was awesome. Very thorough and detailed in every aspect of the sale and process. I couldn’t have asked for it to have gone any better. When I need another vehicle, I will definitely be connecting with Kim again as my first option, and I would suggest anyone else to do the same. Everything was done in a timely manner and when promised. Delivery and pick up of the new for the old was seemless and went perfectly. You can tell they take delivering the car to you as serious as the purchase. Once again , Thank you Kim! I will have to say it was actually a pleasure and a breese buying a car through her at Kisselback Ford.
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July 2023 by Paul Kirby
Absolutely great customer service , Luis was my contact all the way through the transaction. I did a remote transaction with a trade. Easy quick and very responsive. Not your average car dealer !!
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July 2023 by Kristen Nuzzo
I had the best experience yesterday at Kisselback Ford! The staff were kind, friendly, and extremely helpful. The pricing was transparent. Most of all there were no pushy sales tactics. I will definitely return when it is time to buy another car in the future.
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July 2023 by BrowniesJK
Fantastic experience! Worked with Ray to purchase a 2023 F250 and he made the whole process so easy - no market adjustment increases, smooth process, and friendly service. Everyone at the dealership was friendly and accommodating. Really very refreshing to have a simple, hassle-free car buying experience! I can’t recommend them enough and will purchase all future vehicles through Ray and Kisselback!
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July 2023 by mirfet al hamad
What a great experience buying my new car with kisselback ford, great team, I was treated like a family, especially with Elias who took the time to show me all the details and explained all the features of the vehicle so I feel confident driving and making sure I understand the new technology of a hybrid system! Thank you!!! I really appreciate your time and kindness
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June 2023 by Dustin
I was looking for new tires for my truck called around Several places and Kisselback was the cheapest. They even gave me a better price than what online was giving me. The service was great. My service advisor stayed in contact with me the entire time Ricardo was awesome. Will definitely go back.
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June 2023 by Doug C.
Thank you to Tim & Dan in the Service Dept. for their assistance with my Ford Edge. Excellent customer service!
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May 2023 by Tracy Reger
I went into Kisselback to buy a car and Elias my salesman was very helpful and got my monthly payment exactly where I needed it to be. He was very kind.I could not ask for a better team of people. I would recommend them to anyone looking for a new or pre-owned vehicle. Thank you to Elias and Justin for making my experience amazing.
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May 2023 by Crystal C.
We live in Palm Coast, so about an hour and a half from this dealer. We purchased 2 vehicles from David in 10 months & going out of our way was completely worth it. We have never had a better experience at a dealership. We are in a time when so many dealers are taking serious advantage of buyers. David at Kisselback was knowledgeable, patient, kind, and fair. He went above and beyond to help us when our hometown Ford dealership was being extremely unfair & difficult. We felt David was extremely knowledgeable, & we didn't feel any pressure. He made the process very easy and no nonsense. The day my vehicle was ready, I wasn't able to pick it up. David had it delivered by two extremely kind retired veterans. That was just the icing on the cake. Kisselback is worth the drive to St. Cloud. Ask for David. You'll be glad you did!
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April 2023 by Herb R.
Bought a new 2022 F-150. when washing truck found that roof seals were damaged during fabrication. Identified Sep 2022, and just found out (Apr 2023) that Ford will do nothing (after constantly contacting them with never a response). This adversely affects any possible resale.I will never recommend this dealer. So much for the fee they charge for vehicle inspection prior to turnover. Also be very careful concerning the poor quality coming out of Ford factories. Very disappointed with vehicle quality, Ford refusal to rectify and Kisselback's lack of response.
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April 2023 by Rakan Abuzaid
The best experience I have ever had purchasing a vehicle. The entire process was very clear and handled professionally.Ross was amazing throughout the entire purchase and helped us find exactly what we need as well as extra options we needed installed on the vehicle. He communicated updates every single time they happened which made the entire process run smooth given we were purchasing everything remotely. This was a very convenient option. Ross even personally delivered the vehicle to us after we closed!Highly recommend this dealership and every highly recommend working with Ross. Look no further for your next Ford!
