Metro by T-Mobile at 1724 13th St offers unbeatable prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers praise the friendly and professional staff, especially the manager Gigi, who is described as sweet, helpful, and efficient. The store's team, including Andreina and Morela, provides clear explanations and excellent service, making processes like transferring numbers smooth and satisfying. Overall, the store is known for its great customer service, good prices, and a welcoming atmosphere, making it a highly recommended place for prepaid plans and phones.
Kayla was such a good help, she made sure we payed the exact price promised and made sure we had no added fees. She’s very efficient and gets the job done well.
May 2026
Fast And Helpful Service plus a new gift for being a loyal customer
October 2025
The best experience ever, the manager is so kind and she recovered my contacts and photos
