-
December 2023 by lazaro lopez
My experience was very good and the workers are very attentive, they help you understand everything and they explain very clearly.
-
December 2023 by BIENVENIDO FABIAN
Excellent customer service
-
December 2023 by Jose Crespo
Fast service
-
October 2023 by manglio medina
Excellent service, it is personalized and very precise and professional, I recommend regions bank 100% very satisfied with this experience
-
July 2023 by Aleisha R
Horrible experience tried opening an account after waiting for a very long time, and was told I didn’t pass the verification process
-
February 2023 by Edward Gonzalez
Great customer service, very friendly, courtesy and understanding
-
October 2022 by Angel
This branch is so slow . 2 cars in DT and took over 15 mins . It should not take that long. They need to hire more people especially on a Friday
-
June 2022 by Shonna Drako
This branch is so slow . 2 cars in DT and took over 15 mins . It should not take that long. They need to hire more people especially on a Friday
-
April 2022 by James G.
I do not recommend this bank. After opening a new office in Florida, we scheduled an appointment to come in. Soon after scheduling, we got an email saying it's being rescheduled, but had no other info. Finally after clearing everything up I went to the appointment. The manager there Armando then says we need to be showing up on Sunbiz, and until then he can't help us. Not sure why this is, but ok, maybe company policy. He says once we show up we can come back and he'll get us all taken care of. So, for a week, I tried to email him and the person who setup my initial appointment but kept getting an email reject message. The appointment person says that email cannot be sent directly to that address where his kept bouncing back as a retry. Finally, I went back and tried to wait, the person at the front counter (in a complexly empty bank) couldn't be bothered and said nothing at first. Another person there sitting in the office did the same. As the teller leaves, she says bye to the other employees and as she is walking out, tells me to take a seat and someone will get to me when they are free. After about another five minutes, the person sitting in the office picks up her stuff and says, "someone will get to you when they are free" as well. Finally at about 4:45, the manager Armando comes out and says, I remember we spoke prior, but how can I help you? I told him we spoke prior and he informed me to come back when our business showed up on sunbiz. He was like, oh ok! I then told him, so I'm here so we can open that account. He says, no, we close at five, but I can come back Saturday (it's Thursday today). Maybe it's me, but the times I've been to this branch, or passed by since we do a lot at the UPS in the shopping center, it's dead empty. I guess if this is how it is to open an account here, we will keep the two current banks we use. While the experience wasn't beyond horrible, I see a lot of reviews about Regions online and can only imagine how poor they treat customers once they are signed up.
-
January 2022 by larrypiekos
Been with Regions for years. They are very friendly and helpful. Darlene is a gem.
-
November 2021 by Alex Porras
Darlene is Great!! Excellent service and attention to detail. Ask for her!! Highly recommended.
-
October 2021 by Stefsiebell
Not much to be excited about at a bank. Employees do their job, thank goodness. Just expect No emotion, no conversation, they're definitely unhappy to see customers too
-
October 2021 by steven mcbride
THIS PLACE IS HORRIBLE STAY FAR AWAY FROM THEM... I GOT A CAR LOAN ON AUG 25 ITS NOW OCT 13 AND THE CAR IS STILL NOT REGISTERED SO I CAN DRIVE IT... THEY WONT RELEASE PAPERWORK OR REGISTER IT... BUT THEY TAKE THE MNTHLY pAYMENT OUT WITH NO PROBLEM!!! WORST BANK EVER HORRIBLE MANAGER ASWELL HAS NO CLUE WHAT HE IS DOING... HORRIBLE ATTITUDE.. NEEDS TO BE TRAINED ON CUSTOMER SERVICE AND HIS JOB A. S. A. P. WILL BE CONTACTING CORPORATE TODAY SO THEY CAN DEAL WITH THIS. WORST EXPERIENCE IN MY LIFE... STAY AWAY FROM THIS FRAUD BANK!! U WILL THANK ME LATER DO NOT TRUST THEM WITH UR MONEY AND DO NOT GET ANY LOAN FEOM THEM STAY FAR FAR FAR AWAY FROM REGIONS BANK
-
October 2021 by Stef Caraballo
Not much to be excited about at a bank. Employees do their job, thank goodness. Just expect No emotion, no conversation, they're definitely unhappy to see customers too
-
September 2020 by Alex_a_gonzalez Si 3 Gonzalezyui
(Translated by Google) The worst experience that I have had especially with the management ... closed bank account I will not return ...(Original)La experiencia más mala que he podido tener especial mente con la gerencia.. cuenta de banco cerrada no vuelvo...