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October 2023 by Mercy Pineiro
I’ve been to this salon 3 times, the first two times it was good service. The third time they put me to do pedicure with a lady that didn’t clean the toenails, take out ingrowns, or even clean the feet I couldn’t believe it. After I complained they put me with Tina who is the BEST at pedicures! Then they put Hannah one of the owners to the salon to do my SNS, she was on her cell phone most of the time, barely interacted with me, and was huffing and puffing the entire time she was doing my nails. Not to mention, she did a horrible job, she left my nails looking like they still needed a refill. After 2 days the nails started to crack and chip, I was on vacation in Puerto Rico so I couldn’t go back. I came back 1 week later from my vacation and just decided to choose a different nail salon. Never going back here again!
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September 2023 by Linann H
Skilled nail techs. Lots of manicure and pedicure options available. Very clean shop and owners are always present. Expensive, but discount if paid in cash. Worth the visit.
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July 2023 by Alexis labourdette
Came to St. Cloud for a short while and was in need of a decent manicure, they have exceeded my expectations and the service was even better! They even ordered me some boba tea from next door! I cannot recommend them enough!Service: Acrylic nails
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May 2023 by Joie
Every time I go to VIP I’m always satisfied. Henry is usually always available to do my nails when I come unannounced. And if he can’t and I decide to continue to get my nails done 98% of the time they are just as good when Henry does them. If I’ve ever had issues with a chip or nail breaking or popping off too soon they always fix it for no extra charge! Extremely kind staff and clean store. I’ve tried other nail salons in the area that don’t do as well as VIP. I do think there prices are a little high compared to other salons but with that said you do get good service.
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May 2023 by Amy Showers
Thank you so much VIP, u did an amazing job I love my nails and even though they were a hot mess from the other nail place u were still able to fix them and make them look amazing from now on u will be the only nail salon I go too and I will be telling everyone I no about ur amazing work and great customer service!!! Thanks again
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May 2023 by Sherry Robley
I am visiting from out of state & asked for a referral from a friend of my son. Made appt for me & my son for pedicures & manicures. Staff was nice & cordial. Talked us into getting the $40 pedi which was not any better than a regular pedi from a salon back home.. I got a mani with gel polish. Everything was OK but felt we were rushed thru with not a lot of attention to detail, ie cuticles & massage. . Paid the bill with nice tip. The next day the gel polish was peeling off one nail. I called and they got me in for a repair. Next day another nail but I am on my way out of town for a few days. Now, a week later 2 more nails have gel polish lifting off my nails. I am putting clear top coat on over my gel polish to try to save what is left. So disappointed. Either their product is not good or they are not doing it properly. I have had manicures with gel polish many times & this has never happened. Most times they have lasted a month before having the polish removed. In defense of the person who referred me, she just gets the regular mani & pedi so this issue has never happened to her. I had planned on getting another mani/pedi before leaving but will look for another salon. I gave 1 star as the salon appeared clean & sanitary.Services: Gel manicures
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April 2023 by Evelyn Gauto
It was my first experience and I won't be back! I told the lady who did my feet that she had ingrown ones on each side and she didn't listen to me...she kept doing her job, I told her again and she ignored me, she got up and left! then she came back and continued her work and I was already tired of saying it nicely, what she did was dry my feet and paint it without exfoliating at all... then when I was doing my nails she painted it in a hurry and with a bad temper! When she finally started to pass the glitter to me, she didn't pass it to my left hand. When I told her, she yelled at me in front of everyone. She argued with me saying that if she passed it and it hadn't! she had to grab my two hands to differentiate whether or not she had shine and there she put me but with a rant! I had to leave even so I gave her her tip!! but i never come back!!!
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April 2023 by alison c
wouldn’t recommend going on a weekend. the lady rushed my nails…i got a simple short acrylic set (almond shape) and I asked nicely for her to file it down a little more because it looked spiky and she made it look worse. A few of them are crooked and she kept getting up from her chair as she was doing my set. I’m not sure if it was just the lady who did them but I will be getting a soak off soon because honestly they were not worth the $40. Not to mention, when I first came in she was trying to ask me what I was getting done but I couldn’t understand her with the music and the background plus the chaos going on in the store so I said “I’m sorry what did you say?” and she full on yelled at me. Terrible experience.Service: Acrylic nails
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March 2023 by Dee Dee Clark
Always get a good pedicure but their scheduling needs improvement. Even with an appointment I often wait any where from 15-45 min for them to start. I’d appreciate them telling me up front about a long wait other than sitting me in a chair to wait it out.Service: Pedicure
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February 2023 by Jen Something
Today I had my nails done. Atmosphere was family friendly to everyone around me. During my nail appointment the owner got up multiple times to talk and do other things. He kept offering upgrade that I took because I was treating myself. The man didnt complete my nails because he had to go make drinks for everyone else. He didnt even offer me a drink (I was his client) after offering 5 different people a drinks, he said I needed to get in a chair for my pedicure before it got too busy and that he would finish my nails when im done . So I went to get my pedicure done in the middle of my nails. The man who did my toes talked me into the 80 dollar foot treatment package. I had to ask him 5 times to tun the water hoter. Then he adds all the stuff to the water and I lay back and my massage chair dosent work. Hard balls pressing in my back for an hour foot treatment and I'm paying 80 dollars. I asked to move and they could not move me because he already put the powder the water. As he finished my toes I asked that my nails be completed. I go back to the nail booth and he adds a clear coat and a heart and charges me 10$ for a small heart. The woman next to me asks me if I've ever tried the drinks he was serving. I said no I wasn't offended one. It was so bad I will NEVER be back. I wanted to cry because of the way I was treated. Also not relaxing at all. Chairs areso close together and everyone talking loud. Not a good place if you needing a relaxing self care day.Services: Pedicure
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February 2023 by J. Natasha Mojica
The employees are very sweet , warming , and welcoming . Great customer service , BUT the nail work is horrible . The nails do not last more than a week I have gone 3 times in hopes that I could possibly become a potiental regular but I have to admit I was not satisfied! The boba tea was really good though ?Service: Acrylic nails
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December 2022 by Aileen Garcia
I have been going here for over two years and will not let anyone else touch my nails! They are amazing! Pedicure and manicure! No matter who I get they do an amazing job! Lenny the owner is so amazing! And Henry and Jenny are my favorite! Do not go anywhere else! This is the place to be! They are always available and no matter how busy they make you feel valid! I love it here!
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December 2022 by Jackelyn Nagy
I love VIP NAILS- Hanna is an outstanding nail professional technician. Her hand painting design skills are creative and beautiful! I can bring any design and she will make it or give her own twist, but it will be a showstopper, I get tons of compliments. I always recommend her everyone the gives me compliments.I have never had a bad experience. All staff are good, but I will always have my favorite.
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November 2022 by Tina Harris
Thought I’d try a new nail place closer to home in lieu of the positive reviews. Called today beforehand to schedule my pedicure today letting them know I need someone good who knows how to relieve an ingrown. Walked in at 3pm they set me up with an older, very nice, gentleman. The seats are so close to each other I could barely breathe and there was no room to hang my purse on the side. They didn’t ask me if I wanted anything to drink. I asked if he could please remove my ingrown since he went past it. I asked to cut down my nail shorter, he didn’t do it. I kept showing him areas of loose skin to trim off and I received no exfoliating leg scrub. Now I’m at home with dry skin on my toes I will need to trim off myself. What was supposed to be a relaxing hour of me time, ended up being 40 min waste of $30 and more work for me!Service: Pedicure
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October 2022 by Lisa Osborne
Omg Hannah does a awesome job. Everyone so nice an polite.alot of jokes clowing around like a family. First time there made me feel right at home.
