-
March 2024 by Lilly Cartolano
Tahina was so rude. She slammed tape down in front of us. The customer service isn’t good in this place. Not only do you have to buy your own tape, they slam it down in front of you. Im using staples next door. I won’t be back!
-
February 2024 by Edna Alicea
Very pleasant staffThey take their time to help you.
-
February 2024 by Tropifruits FL
Amazing and fast service
-
January 2024 by Pink Rose
Staff is RUDE.
-
January 2024 by H Limeres
I allow reasonable time before I post a 1 star review, but this issue is getting out of hand. For like the fifth time within like a year or two, they keep losing my packages. Twice the packages were in a locker but the key to retrieve was not provided. Then a few times, the neighbors brought it over and found out by looking at the security cameras. Then about 3 month ago, an expensive item was delivered to the wrong address again, and the neighbor was kind enough to deliver it personally since they had opened it by mistake thinking it w now today, once again a package shows delivered but it ain't there. Now I need to wait, ask around, drive to the post office and waste my time to correct their issue and hope we can find it otherwise i have to do some more work so i can get my money back!! Imagine that!!! I'm so tired of this careless service. I can accept an error once or twice but this is ridiculous...
-
January 2024 by Michael B.
Worst service ever
-
January 2024 by Rosana Quaresma De Moura
The best people in a Postal office.Live in Pompano Beach many years and this post office have great staff and a very good energy!!! Love this post office thank you all the people the work in here !!!! Happy Holidays!!!!
-
December 2023 by Carly Altieri
My package was sent to my old address, Alex Supervisor proactively intercepted the package and deliver it to my new address the very next day. That is customer service. Thank you Alex!
-
November 2023 by Elizabeth Shingola
Manny was very helpful
-
November 2023 by Prasecak Kilda
my mail did not show up for whole month after changing my address and then confirmed change at post office, 2 weeks ago, now it is month from change and week ago I received confirmation of successful change,still no mail,asking in person today and employees can't help, calling for me supervisor because supposedly he can, after 10 plus minutes waiting for him I left (employees called him multiple times) at least Im not wondering about my mail when I SEE how things working here on spot, seems my mail will eventually will show up once some people like that supervisor will start work again
-
October 2023 by Steff V
Second time coming here. First time the gentleman Manny was very nice and helped me tape up my package. This time around I got Helen and she immediately told me she couldn’t tape up my box. I look to my right and see tape sitting there. She said that’s a “different type of tape” and if I wanted the man to help me like before then I must wait for him. She denied me service. I was finally able to speak with Manny and he told me he can’t use priority mail tape because they don’t know if my package is priority mail. THEY HAVENT EVEN SCANNED MY QR CODE YET. So I advised him to pls scan my QR code first and come to find out I INDEED have priority mail package and they CAN use that tape. So I advised him that HELEN should verify if someone has priority mail or not before denying them service over TAPE. Please do better!!!
-
September 2023 by Joelys Nahir
I’ve never had problems with the actual mailing, but this one specific gentleman every time I come trough always has such big attitude and is straight up disrespectful will roll your eyes at u if u ask a question and make u feel stupid for asking anything. That makes me hate going here id rather drive an hour to go to another one just to avoid him. I wish I had gotten his name because he needs to be fired ASAP!
-
August 2023 by Rafael Caballero
I could not control to rate the USPS. I placed an order and it started in New Jersey. It went to Pennsylvania, then to Orlando, of course Central Florida and finally to the USPS in St. Cloud, Fl which is only 9.5 miles from home. You would think, since it was so close to home, it would had been delivered the next day. NO, an idiot, yes an USPS idiot, sent it to Boyton Beach, Fl at about 150+ miles away from home, then at the USPS at Boyton Beach, FL another not so much of an USPS idiot most of realized it went too south and placed it back northbound to Orlando, Fl and now is heading back to St. Cloud, Fl. I’m hoping they don’t send it to Jacksonville, Fl, because if that happens then it could potentially do a round trip around Florida. YES, it has been aggravating, but having a blast looking at the tracking system awaiting the next turn!!! WAY TO GO USPS!!!!’
-
June 2023 by Jim Losinger
Well they don't answer the phone. Went in the morning and a sign said cash only computer down. It happens. Went back in the afternoon. Still down. I'm in IT and if the computer is down all day, then someone gets sacrificed. With the power of government support they are down all day??
-
June 2023 by Gerald M.
Privatize them. Poor quality. Nobody answers phones and the value added services are less than stellar. If privatized the government would save millions
