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February 2024 by Star Brite
Didn't give me credit for my phone they took also charge me for phone from them and was told it was free.bad customer service will never go back there read the fine print.
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February 2024 by Sandi Yeager
You are lucky to employ Darwin, he is an excellent representative. He was able to assist me with my phone and IPAD issues. He helped me open my restricted account and set up my new devices. He is professional and very qualified. Also very patient and has the knowledge to do things right
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February 2024 by Kaley Miller
Great service! Loved our in store experience.
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February 2024 by Sheila Torres
Great Service!! Darwin was great and explained all of the deals to us. Would go back to him for my next upgrade.
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February 2024 by Rebecca Grant-Cortes
Edwin Baez has been an excellent agent of your company. He has been very helpful, professional , efficient and most of all pleasant. Thank you for having such a nice asset in your Verizon store.
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February 2024 by William Padilla
Edwin Baez was a tremendous and professional sales person and very highly recommendable.
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February 2024 by Rosa Padilla
Edwin Baez helped us tremendously through the whole phone transition and very professional, highly recommendable.
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December 2023 by Andree Dumitrescu
Worst Verizon store I’ve ever been to. The salesperson Edwin was a complete unprofessional knobhead. He Was a bald Hispanic guy in a suit, trying to force us to trade in our phones when we didn’t want to and he was completely rude and wouldn’t mind his business. I pray he gets fired because he’s terrible at his job. We wanted to buy 4 iPhones. He fluffed the bag like a complete loser.
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November 2023 by Arlene Derflinger
We want to give kudos to Aldo.He was extremely professional and patient in answering all of questions and guiding us through our decision making with upgrades to phones and our Verison plan. We greatly appreciate his pleasant and helpful service.
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October 2023 by Alejandro O'Reilly
I hope I had one those great experience that everyone else is talking about. I came with a promotion add a 4th line for the price of 3 and pay only the phone. Well, I don't really know what this man did in my account but, he is a true genius. My bill went from $256, to $339 to $377 monthly. Thank God I had that promotion.UPDATE: I sent an email as you requested with the case number and detailing what happend. No response at all.
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October 2023 by Angel Feliciano
Aldo is absolutely the best Verizon store rep I’ve had the pleasure to do business with! He’s knowledgeable, professional, and extremely helpful. Thank you Verizon store for having employees such as Aldo!
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October 2023 by SANDRA feliciano
Always a pleasure coming to my local St. Cloud Verizon store for all my iPhone needs. Aldo is the best Representative
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October 2023 by Noreen DesRochers
They are great! I had a complicated upgrade (new accounts, added lines, mailing phones to other people, etc) and Yvel was so patient and answered all my questions even though the place was packed since it was new iPhone launch day.I went back in because I could not for the life of me get my hotspot to work and even though Darwin is an Android guy, he managed to fix my problem which if it couldn’t be fixed, I would have returned the phone.Thank you so much Verizon St.C team! You guys are awesome!
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September 2023 by J&J Transportation 413 llc Executive transportation
Today I came to this store to get a SIM card for my business iPad since Verizon shipped it with out one. What’s new !!!! This man here did an excellent job helping me out setting it up and fixing some bugs on my new iPhone after doing ios17 update . I highly recommend this store thank you Joseph
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September 2023 by diana maldonado
The best Verizon store I have ever been to. Jospeh was very knowledgeable, kind, and I didn’t feel rushed. I had allot of questions he answered all of them, he even looked at my accounts and gave me the best available deals to me. It was an awesome experience, this is the store that I will be going to, going forward. Thank you Joseph!!!!