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February 2024 by Carlos omar Indavec
Bad customer service, they take way too long to pick up the phone
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February 2024 by Chance Askew
Do not rely on this pharmacy.
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September 2023 by Lynn Rodriguez
Would give clinic no stars. Made an appointment for 3:00 pm . When, I arrived the person behind the desk informed me that"This no longer a walk -in clinic ".She has my phone number right in front of her .They could have called me at any time .When your not feeling well that's the last thing you want to hear . Can't do better than this don't bother.
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September 2023 by Carlos Morales
Called to get an update on prescription, kept picking up and putting me on hold for 10 mins. Then hung up on me and they were closed. If you don't want to work til 8pm, then change your hours to 7:30pm.
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September 2023 by Melanie Shore
Terrible customer service. One of our prescriptions for our daughter leaked half the bottle on the way home. I've called 4 times. I sit on hold and they eventually pick up and hang up on me.
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August 2023 by Yvette_Marquis
Pharmacist Kristen is terrible!!! I've encountered twice and both times she was short, rude and gives her "opinion" instead of actual facts.
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August 2023 by Marquis Yvette
Pharmacist Kristen is terrible!!! I've encountered twice and both times she was short, rude and gives her "opinion" instead of actual facts.
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July 2023 by Sarah Morgan
The worst Walgreens in Florida. Over the course of a few months I have dreaded trips to this specific Walgreens has been unpleasant in every way. Inside- you will be waiting a minimum of 3 full minutes before someone acknowledges you and finally rings you out. Bathrooms- dirty. I don’t need to say much just completely forgotten about. Pharmacy- ridiculous wait times. Had me waiting almost 6 hours to tell me the script they said would be ready can’t be found and I need to drive all the way to Narcoosse if I want to get my sick toddler his medication. But they can’t call to verify they have it, so you gotta do the grunt work to fix their issues. The whole place is a hot mess. Replace the management, I’ve never had a Walgreens so terrible.
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May 2023 by Daniel Devlin
We had an issue with a return, but the managers reached out to us to work it out. This shows they care and are trying their best to do the right thing. We appreciate the staff at this location. Grace and peace
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May 2023 by Cindy Rodriguez
Worst customer service ever , I was there last couple of days and I wanted to buy some alcohol. This young lady red hair was ringing me up and she called for the manager to approve it because she was underage , the manager completely ignored her , she had a gray shirt on . I ended up leaving because I was waiting for 10 minutes . completely unbelievable
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May 2023 by Cuevas Cecilia
Horrible experience the older women that works nights I think her name is Mildred is rude and very unprofessional and condescending needs training on customer service she speaks down to the other women that work with her in front of customers it is ridiculous how someone can work with such an attitude and lack of professionalism won’t be stepping in this store this women needs to learn and redo her training I wish I can give this store a zero star she needs to be fired for how rude she is especially to those who come a spend they hard earned money
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April 2023 by Lynn Suh
Worst customer service, the manager and the cashier are both super rude when asked basic questions. there's never anything in stock. The curbside pick up takes forever to recieve your items when you go inside to ask for it they say you have to get in line after waiting for over 30 minutes in my car. None of the employees had name tags.
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February 2023 by Jay McCaig
Poor customer service is always frustrating for me. I went in at 7pm on Monday, selected the items I needed and went to the front registers. The only employee I saw was in the photo department with another customer. After about 5 mins the manager was called to the photo dept to help the customer. I continued to wait at the registers with several other customers. Finally a young man came up to help but was told something by the manager in Spanish. The young man told us that the front registers were closed and we would have to all go to the photo dept where they were still dealing with the same customer. After another 5 mins of the manager and clerk dealing with the same customer I but my items down and left. Why close the front registers before 7pm and when you see people waiting there why not tell them or at least put up a sign telling people the register are closed?
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January 2023 by Sharon Perkins
St. Cloud, FL. This is a smaller Walgreens and it seems to be understaffed like the rest of the country this year. I don’t get my prescriptions here, which seems to be an issue with others, but I do love shopping here before or after my doctor appointment at Village Medical, adjoined to the Walgreens, and that doctors office definitely rates five stars.This Walgreens has a large selection of greeting cards, larger than I’d have expected (see photos). The makeup section is a bit smaller than I’ve seen in other drugstores but it’s adequate. Today there were many toys probably due to it being so near the holidays.
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November 2022 by Adiana A
Sareliz Torres customer service was amazing! She took her time to help me and that something you don’t see often ! Thank you!! Keep up the good work.