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November 2023 by Doron Bond
Very last minute rental. They didn’t have a compact but they had a truck. Trent is a solid dude. He informed me that you could smell smoke inside the initial truck they had available. So he got the same model truck from the location just up the street. What’s ironic is that I have guys I know that have trucks and I want or rather need one myself. So to drive one of the top line trucks on the streets was a blessing. It was the most perfect rental experience I’ve had thus far. I highly recommend dealing strictly with Trent. GOD bless and peace.
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October 2023 by Senada Adzemovic
Alex was an amazing rep and helped us out alot and we do appreciate him and deff who ever need rental alex is the one
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September 2023 by Connie Bianco
Excellent experience. Will most certainly return when my car needs repairs again.
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August 2023 by Carles Antonell
I had an exceptional experience at the enterprise office managed by Trent and Chelcy. The service provided was truly outstanding, and their commitment to customer satisfaction was evident throughout my interaction. The team's attentiveness, professionalism, and willingness to go the extra mile left a lasting impression. I highly recommend their office for anyone seeking top-notch service and remarkable customer care.
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August 2023 by Devian Fan
Excellent service. Thank you so much Gabi. Gabi was able to get me a beautiful compact car same day. Pleasure to do business with Enterprise rent-a car. Highly recommend. Awesome people, awesome service. Friendly and helpful.
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August 2023 by Jerry Robinson
Always friendly. Car is clean. But wish they'd hire me to do them, as I own my own detailing business... & wish the prices were a bit lower, but, overall... ??
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August 2023 by Adam Hamilton
Everyone at this location is extremely helpful . They assisted with all my concerns and had patience with my requests. Trent went out of his way to help me and TY and the branch manger were very cordial.
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June 2023 by Kerri Shirey
Driver who picked me up was 45 minutes late, then the Asst Mgr held me up for 15 mins offering add-ins when she knew she made me late. At return, she refused to ride me home as they closed the 38th street bridge and she said ‘there’s no way the would have ever given me a ride because the mileage was different.’ Inept, incompetent and rude.
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May 2023 by Dj
Avoid this location at all cost, the branch manager and employees were dismissive and did not make any effort to resolve a very simple issue with my reservation. They are absolutely unethical, dishonest and not trust worthy. The truck I rented had a flat tire , they gave me a different vehicle for 3 days, I had a contact for a month and had a vehicule for about 15 days. after they cancelled my contract, I realized that they refunded about 15% of what I paid !!! I was expecting close to 50% !! they argued with me that since I did not keep the car the whole month they charged me the daily rate for the truck which of course was higher. Then I said fine , then put me in car for the remaining 15 days but they could not do that since the contract was closed ( literally 3 minutes ago ). They wanted to charge me more with a new contract and have me pay more money on top of the money they stole from me, Unbelievable !! I will never rent a car from enterprise rental, I went to Budget car rentals , they put me in SUV at half the price of enterprise rate it was smooth and efficient. AVOID this location at all cost.
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April 2023 by J N.
Get your information right. First I can use a debit card but not for a truck. Had to talk to 3 people to get that info. Next I ask how much needs to be on credit card I was told the cost of the rental. So I put 150 dollars down. I get there he runs my card and the says there is 400 dollar hold. And now my bank won't let me put another payed t down. Guess I'm out a rental and time spent.
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April 2023 by melissa berghold
I can not begin to tell you how disappointing it was to wake up to my rental car being towed from my place of residence! I called the tow company and was told that the registration sticker had expired in 2013, The vehicle I was renting was a 2021 Chevy, so that's just ridiculous and makes absolutely no sense. So, I called the Enterprise Branch manager and she accused me of stealing the registration sticker off the car, which is absurd. Furthermore, I find it even more absurd that I, as the renter of the vehicle would be responsible for the registration. my car was towed and I was charged unlawfully 549 dollars on my credit card with no explanation of the charges. I’m disputing theses with my credit card company. Stay away from this enterprise. It’s very unprofessional
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April 2023 by Brenda Letts
Leo was great!Very quick & efficient.Everyone was super friendly.Reading earlier reviews..If you had a poor experience in the past, give them another chance, they got it together now!
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April 2023 by Amanda Jeter
I got there maybe 5 minutes before they closed trying to return a car. There were so many people there still trying to get/drop off cars. Even though they clearly weren’t going to close on time both the employees were beyond nice to everyone. They let me wait inside for my ride even though they were closed. Thank you!
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March 2023 by R C.
I called because my stepson had rented a vehicle from them and it was illegally towed from his place of residence because they had a faulty registration sticker on it, and then charged my stepson for it, the manager Francesca was an absolute nightmare to deal with, with employees like her I'm surprised you get any business. She didn't solve a dam* thing with her rudeness, super incompetent management, do better enterprise! Also believe this, I will be spreading the word!
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March 2023 by Victoria S.
branch manager was very rude and I was charged with unlawful chargers !! very disappointed stay away from this location!!!!!!!
