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November 2023 by Christie Hardwick
The level of service is outstanding. Whatever you are trying to solve they go out of their way to help. We got great advice that made our storage and move go smoothly!
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November 2023 by Carmel L
I came in and John at the desk greeted me and helped me out with everything of getting my storage unit and showing me where it was very nice and respectable. My family and I just want to say thank you so much.Levy/Douglas Family
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November 2023 by Karen
Very happy with using this storage facility. The staff was very helpful and I felt very comfortable leaving my items safely in their care!
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November 2023 by Ron
The unit was on the first floor and easily accessed. The challenge is there were pipes that ran overhead. We were surprised that there was a slow water leak. Several boxes were damaged. They fixed the leak and did nothing about the damage. The fix caused a lot of dust in the unit which they did not clean up. Everytime we would go to our unit there were lights out in the hallway and there is no lights in the unit. On many occasions, the automatic entry doors were out of order. Other times the doors were broken and off hinge. To top it off, my monthly payment was raise by $200/month over the coarse of 2 years.
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November 2023 by william record
I highly recommend Extra Space Storage. The facilities are clean, secure and very well the maintained. The manager, Steve, and all of his staff are awesome! Any time I had a question, concern or issue they were very polite, attentive and quick to address anything we needed. Steve (and his team) are an asset to Extra Space.
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November 2023 by Zhanna Karnilava
It was super easy to setup everything I needed online before arriving. The employee working in the office is very helpful and kind. Will definitely come back when I need extra space
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November 2023 by Melodie Johnson
We have been with Extra Space for almost a year now and appreciate the easy access! The staff has been super helpful any time we needed them and the facilities are always super clean!
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September 2023 by Philip Salemi
Steve was very courteous, very knowledgeable, and patient. He is a credit to this organization. We highly recommend this facility to others.
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August 2023 by David Bryant
We stored our belongings here between moves. The staff was very professional & accommodating. We arrived witha larger quantity than initially estimated and quickly needed another unit. They responded quickly and added another unit.Then, as we began to remove things, the staff was very kind in assisting with consolidating units and reducing our unit sizes & reducing our monthly pricing. Overall a very good experience.
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July 2023 by Juan Gonzalez - 2PM
Steven was exceptional in helping rent the right storage unit for our needs. Definitely very courteous, professional and patient in serving us! We would definitely recommend this Extra Space Storage Facility.
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July 2023 by Bobbie M.
Maddison was very helpful, made the process easy, explained the process . Very clean storage unit .
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June 2023 by Melissa Grimes
I initially reserved a storage unit online, but when I realized I may need to upgrade & get more space, I called to ask if that would be possible. Madison was fantastic. He had my profile open & ready to go when I got there. We looked at both units & made the decision to get a larger space. He showed me how to use the lock, facilitated my movers getting items into the unit, & talked through all the policies, prices and things to consider for the future. He was nothing short of professional, helpful & kind, all which made me wish more customer service interactions were that great.
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June 2023 by Juliette Mccullum
My experience with Extra Space storage has been pleasurable. I have rented spaces from them twice now. I would definitely use them again for my storage needs. The staff there is always pleasant and eager to assist with any questions.
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June 2023 by jennifer hughes
I am so impressed with this facility. It is clean and well maintained. Madison was a pleasure to work with. He was so knowledgeable and he took the time to explain how everything works. I would highly recommend this location.
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June 2023 by Heather Lawhead
Was clean, and fast. Assistant Store Manager Madison Bethea was kind and welcoming as even though I told himabout my need for a unit. Glad there was 1 left that was cheap, any other place would have cost me more.