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February 2024 by Justin Sheldon
I was there today. Was very happy with my experience here. I brought in several items. The owner took the time to look at every item despite being very busy. I felt important and it was a privilege to sit and listen to all his expertise! Highly recommend to all.
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January 2024 by Glenn Stamm
Not enough staff to help customers.
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December 2023 by Neil Beaty
Always a pleasure to work with Hess Fine art. Fast. Reliable. Professional. What more do you want?
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December 2023 by Scott Vintage
Telephoned in several times leaving detailed messages/questions for the Hess staff about an item for sale and then left voice messages for the boss Mr. & Mrs. HESS...NOBODY bothered to call back!Looking over their Google reviews, I see similar comments, concerns and complaints. Life is too short to get POOR customer service.!!!UNNECESSARY!!!!!BEWARE!!
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December 2023 by Ta-Shun Anderson
Beautiful shop with some nice timepieces available
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October 2023 by Paul Hamilton
Great experience, I shipped and they paid right away. Very responsive. Look forward to doing business with them again! Thank you!
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September 2023 by Robert Zinker
The professionals at Hess Fine Art have my sincere thanks for guiding me through the process of actioning pieces of custom jewelry and historic works of art. I am especially indebted for their advice in understanding pricing according to what the market will bear. At some point, even one's most valuable possessions must be seen as assetts, and treated accordingly.
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September 2023 by Barbara Kadrie
My husband and I had the pleasure of meeting Mr. Jeffrey Hess today. We brought in a few paintings for sale and he offered us a very fair amount for them. He and his staff are very personable, knowledgeable and straightforward. It was a pleasure doing business with Hess!
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September 2023 by Terry G.
Not particularly helpful, I asked for more pictures of an item at auction, and they couldn’t be bothered apparently. But they were quick to tell me what “experts” they were. ? I definitely will not be back!
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September 2023 by Ryan Turizo
Terrible service!Even worse, you go in with a valuables and they offer you pennies having you believe it’s not worth much at all. If you like to give your valuables and money away, this is the place to go!
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June 2023 by Linda Klehammer
My husband of 54 years passed away suddenly. I called J Hess to purchase some items. I asked him not to take advantage of me because I knew little about the items. He purchased gold and I found out I was paid less than I could have sold them for for scrap gold. One gun my husband had told me was worth $2,000. I was paid much less. I was very disappointed that this well known company was taking advantage of a widow. I don’t trust them and would not recommend them.
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June 2023 by Melanie Lydy
Awesome and friendly staff!They were very knowledgeable and informative. I had works from 1919 and 1937 and a collection from a local artist. My older art stumped them in their research as to who the artists were but they had great advice. Thank you for all your help.
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June 2023 by Gary B.
June 3,2023 I had the distinct honor of meeting with Mr. Hess for nearly an hour. He provided a verry fair offer for my diamond ring and earrings. He is a most unusual person in a very positive way with a high degree of professionalism. It was an honor to meet such a wonderful person. It is a pleasure to meet and talk with such a fair-minded person who knows his business so well. Gary Breton
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May 2023 by Dianna K.
My husband of 54 years died suddenly and I looked to Hess for a fair, honest price for his guns and other items. I asked them to please be honest with me as I knew very Little about the items. i sold them a few of his items and was extremely disappointed. If I hadn't been so distraught I would have called someone else. I understand they have to make money. However, I felt like I didn't receive the fair amount I should have. I believe my grief was taken advantage of. I definitely DO NOT RECOMMEND them!
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January 2023 by Nate R.
Condescending and really poor people skills. If they have no interest in what you want to buy or sell, they ignore you. Most businesses see a customer as an ongoing relationship. This place is looking to turn a quick buck. On top of it, then they try to spin any interaction in Yelp as if THEY were the victim! Seriously??? When the truth is they are extremely aggressive, rude and arrogant. I felt very uncomfortable while I was in their location.
