-
January 2024 by Heather Lloyd
I have utilized this agency for many many years. They are top-notch. They pick up everytime I call, are friendly and knowledgeable, are timely with responses, and competitive on rates. Highly recommend Lois Woods' team!
-
January 2024 by J.P.
I was informed that your auto insurance goes up even if you’ve never had an accident, no tickets or never been stopped , it goes up because you have to pay for people that don’t have enough insurance, so this insurance company don’t have to do it due diligence. I have called - several times- emailed and asked about this over and over , nothings done and yet and my insurance steadily goes up and all they can ever do is say I’m sorry ………I’m sorry you feel that way that’s not our intention . YOU NEVER hear I’m gonna work for you And we’re gonna take care of this .This is the worst one I’ve ever dealt with. I want to know why it’s my fault that other people have accidents and you can’t get the money out of them instead you up mine. I’m in the process of canceling my two college kids, myself and a parent I don’t wanna do business with them in 2024 or ever again and I’ll be also canceling my other insurance is that I have with them .I am just like the other gentleman if I could give them a zero, I would,. And please spare me your rebuttal of how sorry you .are
-
December 2023 by frank giorgio
A very nice experience with Ms woods. I felt comfortable with our business conversation
-
November 2023 by tyler murray
Rotten/rude lady. If I could leave 0 stars I would. And no Lois…I’m not upset with allstate for not insuring me while being a turo host/ business owner. My review is for you & you alone for being rude and raising your voice with me on the phone for no reason & talking to me like I’m stupid. Thanks !
-
November 2023 by Faith Van
Great company to have working on my behalf. My family has even with them for more than 40 years.
-
September 2023 by Joe P
Very thorough and responsive. When you get in their phone automation loop just say “agent” and it will get you a live person. While they may not be the least expensive, you can count on their expertise and financial stability compared to others. When you have a claim they are not involved; it is farmed out to others who are not as responsive as they. I suppose other insurance agents do the same.
-
September 2023 by T.J. Quinn
Had a sit. Lois handled immediately. Very professional. Got resolved in one phone call.
-
May 2023 by Charis Curry
I haven't had much interaction for claims or issues, but they seem communicative and fair.
-
May 2023 by Andrea Holmes
I’ve had nothing but a great experience with the company I was in an accident and they handle it in a timely manner
-
February 2023 by Alice Gray
We are very satisfied with our policy and experience with Allstate. We are saving so much money with our plan and the people take very good care of us.
-
December 2022 by Lynn
I have nothing but good things to say.. Prompt, knowledgeable and friendly. Carolyn assisted me with a time sensitive situation and was excellent! So thankful for the positive experience
-
November 2022 by kathy scott
My experience has been wonderful for over 10 yrs now Lois’s wood is wonderfully mcCullers
-
October 2022 by Ira Straits
Susan was absolutely wonderful. She was professional, friendly and always answered every question that I asked her. I had to contact her several times due to my move to Florida. I thought I was bothering her but she was absolutely capable and willing to help me every time I called. I highly recommend this seasoned professional.
-
October 2022 by eagle864 gmail
I am well pleased with my Allstate agent, Ms. Angela Turaniczo @ Lois Woods, Allstate office. Angela is highly professional, approachable and always willing to assist.
-
September 2022 by Robert Collins
Very easy to contact agent or staff and they send out monthly information of the various services Allstate offers. They have been very helpful in our time of need concerning a traffic incident. Both my wife and I are enrolled in the safe driving for discounts on our cell phones. Excellent service and follow through. Great job.
