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August 2023 by Google user
I have been researching online for a perfect mattress. It became frustrating with so many different styles to review. I knew I needed to go in a store for some guidance based on my body, sleep style, etc. I had the privilege of working with Tom today. He is very knowledgeable. He easily guided me through the process of a perfect mattress for my master bedroom. He is genuine and passionate about his job and I greatly appreciate my encounter with him today. Highly recommend!
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July 2023 by Jody Fournier
I purchased a full size bed from Rob who could not have been more helpful and accommodating to my needs. If the delivery goes as well as the sales process I will be a 100% satisfied customer!!!
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July 2023 by Buzz McQuerry
Rob, the Senior Store Manager, gave me all the information that I needed in order to make the right decision. Looking forward to the next day delivery and having my new mattress.
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June 2023 by Thom Taylor
Rob Browning Senior Store Mgr is awesome. WOW he is exceptionally knowledgeable courteous friendly and welcoming. Sensational Service. Great interaction and only positive comments to leave. Mattress Firm is the only retailer for mattress for me and my friends. Keep being Amazing Rob.
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June 2023 by Lynn Diers
Very polite and professional. Great selection of mattresses. I would definitely recommend them. Thank you!
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June 2023 by Karen Roebuck
Tom Chase was our sales representative and he was great! Easy to follow and made us feel very comfortable! A good experience!
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June 2023 by Rick Lepley
Fantastic service. Took the time to explain different types of mattresses and bases. Understood my needs and budget. Tom is an excellent sleep expert and made this a very good experience
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June 2023 by Stephanie Sarkissian
Really nice store where you can take your time picking out the right mattress. Rob really knows the products well and provides great customer service. Overall, great experience!
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May 2023 by Andrea Osorio
Katie was so knowledgeable and consultative! Truly a great sales woman! We left with a king sized mattress, mattress cover and pillows! Very happy with the service!
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April 2023 by Paula Bogdal
Very happy with our experience. The girl that helped us in store was amazing! Very friendly, professional and knowledgeable about the products, overall excellent! Her name is Kristie.
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April 2023 by Dede MacTaggart
Very good experience. David was extremely helpful and didn't pressure. Was able to answer all my questions. Showed all the different options in mattresses.Would recommend this store.
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April 2023 by Carey Graham
Thank you Robert Browning taking the time explaining the differences betweenmattresses and the best according to my sleep habit. I think I am well on my way ending this junk sleep. Your professional, courteous, and knowledge took the stress away searcing for a mattress. I look good in Purple...lol..yep. Mr.Brownig you are a great asset to Mattress Firm....Thank you again.
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March 2023 by Taryn Hunter
Rob made us feel super comfortable while looking at various mattresses. He assessed our needs and pointed us in the right direction, giving us many options. Rob was easy to talk to and extremely helpful! Thanks Rob!
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March 2023 by JoAnne Johnson
The Manager Rob knew exactly where I needed to look for my price bracket, showed a competitive mattress for me to consider, paperwork was processed flawlessly and the mattress delivery was scheduled on my phone by the time I arrived back home.
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February 2023 by Saya Heathco
Recommended the perfect mattress quickly and without being pushy, found it in stock up the road and coordinated everything so we could take it home same day. Wonderful service experience!
