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January 2024 by Greg T.
A great customer service experience. On two occasions, each about a year a part, I've been to this location with laptop issues. First I will admit, both issue were brought about by my own lack of thinking (read stupidity). But in both cases the staff put my mind and embarrassment at ease. On both occasions I was given friendly, efficient counter service about the issue; provided options for repair; and allowed to walk away with no pressure to purchase anything.
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December 2023 by Dan O
The face of my Apple Watch was separating from the case. Apple Store Genius Bar told me they don’t repair that, would only replace for $399. I stopped by the St Pete ubreakifix store where Richard took a look at it, applied an adhesive and I was out the door in 10 minutes. Thank you!!!
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November 2023 by Kayla Gilmore
Isaiah B was very helpful and made sure my phone was taken care of. My battery needed repair and he made sure it got done perfectly and my phone feels brand new!
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November 2023 by Nancy Bataille
Isaiah B. at the St. Pete Florida store was so so very helpful. I dropped my phone and cracked the screen while on vacation in Colorado last week. I called around to places in Colorado but no one had the screen for my Note 20 Ultra 5G bronze in stock. I live in St. Pete so I called your St. Pete store and reached Isaiah B. who answered politely, listened, and answered all my questions. I wouldn't be home for over a week. Isaiah B. offered to hold the part aside for me until I could get home. I offered to pay in advance but he said it wasn't necessary. I arrived first thing this morning. Isaiah B. remembered me, my story and had my part waiting for me! He had my phone screen replaced and Gadget Guard screen protector applied with in 2hrs. I highly recommend this store and this employee. I also witnessed Isaiah interacting with other customers while I was here this morning and just now and he was very friendly, kind and professional to all. I believe he deserves to be Employee of the Month!
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November 2023 by Sean Nordquist
Service was quick, friendly, and professional. Isaiah was great to work with and was very clear and straightforward with information. The work was done quickly and they got it done the first time with no issues.
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November 2023 by Mansi Lorenzen
I have been here a couple times this year and I have gotten my phone repaired very quickly and easily. I appreciate the staff being punctual and quick. Isaiah was the one who helped me thank you very much!
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November 2023 by Dustin Thompson
Michael was amazing. And fix my phone immediately with no wait. It’s very valuable tool for my business and I can’t thank you enough for serving me with excellent service. Thank you Team Thompson
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October 2023 by RC
Richard greeted me when I walked into the store and I told him my phone issues. He took down the information and said Arron will be the Tech to look at my phone. When I picked up the phone Aaron explained the issues and said most are from poor service from my Provider. He was excellent and professional. Thank you Aaron and Richard. RC, Ralph
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October 2023 by Travis Poley
Michael was phenomenal, so glad I came to the store. He was genuine, helped me fixed my issue. Saved me tons of money & had me done within a hour. Appreciate you Mike!
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September 2023 by Tina Burchfield
All star service. I had something stuck in the charge port, the UbreakIfix technicians removed it within five minutes. They were very pleasant to work with. Great service.
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August 2023 by DeAnna Shakurov
Chad did an outstanding job with replacing my screen protector! He was efficient and friendly. I'll definitely be back.
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July 2023 by Jamie Warnke
John at the Front desk is knowledgeable and quick to point out what you may need for the fix. I went in worried I may need a new charger port because phone was not taking a charge. John took it to the back to clean the port instead and in just a few minutes my phone started to charge again. Thanks for being fast and professional!
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July 2023 by Andrea Comelli
I went there yesterday after spending 1 hour and 15 minutes on the phone with Asurion, trying to get the charging port of my iPhone repaired. Since they wanted me to replace my iPhone, I decided to go first to their shop instead. Michael, at the front desk, immediately took my phone to the back, cleaned the port, and gave it back to me a few minutes later, all fixed. Highly recommended! Thanks for your great service!
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July 2023 by Devin Hemeon
My IPhone wasn’t charging unless it was in the perfect position lying flat. I walked in, explained my issue & they cleaned out my charging port in a couple of minutes. Good as new. Nice guys, highly recommend for any repairs!
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July 2023 by Suzanne K.
I have been to this location many times for my IPhone and IPad needs and the staff are Always nice. For example, as I was waiting to pick up my phone, They don't ask WHY did the kid drop his phone in the pool twice in a week etc. The staff is professional. I also like that they will give you a rough timeline on when your item will be fixed. I highly recommend this business.