Banks in Starke, FL

“Just wanted to shout out Emmett Griggs! He was very personable and has made my whole experience a whole lot easier!! Gave me great advice and worked hard to get me what I needed.Thank you, emmett!”

“I wanted to inform capital city Bank here in starke fl . How amazing one of there bank representatives are . Her name is Kanaya . Her and another Yung lady . I didn't get the yung lady's name that helped me getting my mother's bank statements. I would also like to recommend her as well . You see my mother has a mental disability. Which caused her to get a representative. I tell you it has been one of the hardest thing's I have had to deal with since I was a child . My mother has taken the bank statements out of the mail . Including my personal mail . Thrown them out . I'm missing 2 checks and she cacellled her ssi more than once and we have had to start all over . Again and again. She told me this morning of April 2 2023 that the bankers at capital city Bank told her to take the statements and throw them away. Which she did . I paid 200$ to retrieve all the statements so that if social security had any questions I could provide them with the info. I tell you Mrs Kanaya spoke so respectfully was so very patient with me very professional. She explained to me that my mother could not have talked to any one there THEY only talk to the rep could assure me that the bank would never tell my mother to throw away something so important. I then talked to my mother and she confirmed she's fibbing. Kanaya understood that I was having trouble and gave me the best options to handle the issue at hand . She set me up with on line banking and it was so very helpful. I just thought it to be very important that her team knew how much of a help she was to me and my mother. SHE spoke slowly and made sure I was on a complete understanding about on line banking and the services that I would be receiving. I could clearly hear her and enjoyed working with her to resolve the issues at hand. Thank you capital city for your wonderful customer services and helping with my momma . YoU guys are amazing and i hope you guys never change. Stay blessed my friends.”

“I dont know where the bad reviews come from but have been doing g business here since Lake Butler location closed and they have been great from drive-thru to solving problem with a U.S. savings bond over 25 years old to recommending who I should deal with there to get a better return on my savings, to taking me outside to at. And showing me how "new" system works. I travel every summer and never have a problem with using my card wherever.”

“Melanie Aldridge has taken care of my entire family for many years! She is very dedicated and the most caring considerate FCU employee! She has made being a FCU member very personable.. and believe me she had taken great care of me many times! She is a pleasure to do business with.. A very valuable employee.. they don’t make them like her anymore!!❤️”

“This is exactly what a small town bank should be. I’ve taken out numerous loans, both secured and personal, and have dealt with loan officers from both the Starke and Lake Butler locations. They were always very professional, listening to what I had to say and treating me with respect. Also at both locations the clerks behind the counter and at the drive through windows have always been nice and were even kind enough to laugh at my attempts at humor. If you are looking for a bank that treats you like a person not just another account to siphon money off of, this is the place.”