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March 2024 by Nick ..
I definitely do not recommend it for current/future customers or workers. They are lazy, selectively rude, and aggressively upsell their customers regardless of who they are. You are just a number to a quota in greedy management, upper and lower. They slam accounts with extra insurance & NextStep for $ more while being pointless for the customer in actuality. Not to mention the uncleaned store & moldy carpets. Most importantly, they show favoritism among workers. Along with not paying said certain employees an excess of 40 hours in unpaid wages. It's been over two months. Together, we have ALL the proof. Unfairly, and unprofessionally, uncooperative & shady.
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February 2024 by Dejah Burch
I was in need of a new phone and Julia saved the day. I unfortunately had to come in close to closing as I worked all day and Julia was patient and stayed late to finish up everything needed for me to get a new phone. She was fast, informative, and most important kind. I highly recommend coming to this location and working with any of the lovely associates!
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February 2024 by Danielle Delancy
Gisselle was an absolute angel! She helped me with an I-phone issue and didn’t pass judgment on me! Thanks again beautiful! ?? ???
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February 2024 by Mauricio Berman
The district manager Julia is literally the best of the best manager I ever saw super professional she help everyone I recommend this store
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January 2024 by Samantha Miller
The guy working behind the counter was beyond rude! I said “ Hi, I am here because I would like to understand my upgrade eligibility and to buy or trade-in for the new iPhone 15 Pro Max” And another woman that was helping him, asked me what my phone number was, and he looked up my eligibility and he did not even look up and just looked at his iPad and said “700”. I politely asked, could you please explain this to me, and he said “trade-in”. I obviously was looking for more information…. And a conversation, and he just could not be bothered and the girl who was helping him said, why don’t you go take lunch because she knew how horribly he was treating me She was very helpful though.
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January 2024 by Kevin broggy
After spending many hours over 2 days trying to resolve the conversion of my mom’s phone to a prepaid AT&T plan. I finally was able to get a resolution only through the diligence of Clint George at the AT&T store at 1095 SE Port St Lucie blvd. Prior to that I was on the phone with support for way too many hours to only be disappointed. Within 5 minutes of being in the store not only did Clint resolve my issue he simultaneously resolved another customer’s issue. He was professional and very knowledgeable. A true asset to AT&T
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January 2024 by Robert Ringo
People went out of their way to take care of me
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January 2024 by Paul Staiano
Great service, Matt genuinely cared about our problem.
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December 2023 by Michael Cadosales
Mathew did a good job helping us switch form Tmobile.
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November 2023 by Ed Maxwell
I was told, in writing, my trade-in cell phone would be worth $700 against a $800 phone. After the trade in then waiting over 2 months for the credit, I was later informed the phone was worth $15. I "never" would have traded my perfectly good phone had I known.I believe it's refer to as "Bait and Switch".
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November 2023 by Christine Denora
Julia at the jensen beach store was great.Very attentive and explained everything well.I will definitely be back to work with her again for my next trade in
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November 2023 by Mia Rico
I recently had the pleasure of interacting with Julia from AT&T's customer service team, and I am extremely impressed with the level of assistance she provided. From the moment our conversation began, Julia demonstrated a deep understanding of AT&T's technology services and went above and beyond to help me resolve my issues.Julia's patience and professionalism stood out throughout our conversation. She carefully listened to my concerns and questions, providing clear and detailed explanations that helped me understand the technical aspects of the services I was inquiring about. Her expertise was evident, and she guided me through the process with ease, making sure I was comfortable every step of the way.What truly set Julia apart was her exceptional problem-solving skills. She tackled my concerns efficiently, offering practical solutions and troubleshooting tips that resolved my issue promptly. Her dedication to ensuring customer satisfaction was evident, and she made me feel valued as a customer.In addition to her technical expertise, Julia's friendly and empathetic demeanor made the entire experience pleasant. Her willingness to assist and her genuine concern for my satisfaction were truly commendable. I left the conversation feeling confident in AT&T's services, largely due to the positive impression Julia left on me.Overall, my experience with Julia at AT&T was outstanding. Her professionalism, knowledge, and customer-centric approach are a testament to AT&T's commitment to providing top-notch technology services and excellent customer support. I am grateful for her assistance and highly recommend AT&T's services, thanks to representatives like Julia who go above and beyond to make sure their issues get resolved.Julia is hands down the best person I’ve worked with at AT&T in the past 10 years.
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November 2023 by Breana&Steven Herbert
Came in to get help with changing my number on my phone plan and the associate who approached me had a poor attitude for the 4.5 minutes she spoke to me. She proceeded to tell me to go back to whatever AT&T Store I bought my phone/plan from, purely because what I was asking for was too much work and she didn’t sell this phone to me. Pathetic.
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October 2023 by maureen malloy
Manager Julia was amazing and very knowledgeable and helpful. Had to come back for my phone and the rest of the staff was just as helpful and friendly. i’m a member for over 20yrs and best experience yet! I’m sorry I can’t remember all of their names but Julia will know! Jensen Beach store was GREAT
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October 2023 by Annelise Scheffler
Wow Julia was truly so knowledgeable and informative. She is the definition of a professional! Helped us so fast and with such ease, even helped us lower our bill with small changes. Couldn’t have had a better experience, thank you so much Julia!!!