Audi Stuart Service Center is committed to providing exceptional service with a team of highly qualified technicians. They handle a range of services from oil changes to transmission replacements, ensuring top-tier customer service for both new and pre-owned car buyers. Many customers appreciate the friendly and caring staff, who go above and beyond to assist them, such as providing a loaner car when needed. One customer shared their experience of losing their car keys while in the hospital, and the service team treated them like family, guiding them through the process of obtaining a new key. However, experiences can vary, as some customers reported issues with the service department. While some praised the efficient service and helpful advisors, others encountered problems with communication and service quality. A customer noted dissatisfaction after their tires were not checked as requested, leading to low tire pressure during a long drive. Despite the challenges, the overall sentiment reflects a dedication to customer care, with many willing to return for future services, albeit with caution regarding loaner availability. Audi Stuart Service Center strives to maintain high standards, and while some customers have faced issues, the positive interactions with staff leave a lasting impression.
Irving was wonderful. We had a great experience. So happy with our new Audi.
April 2025
Ethan in Service Center made my experience easy. His personality and willingness to ensure my satisfaction were well displayed. He surly is an asset to Audi family.
October 2024
Had my S6 serviced, and Ethan, our service advisor, was great. There was a recall, which I was unaware of, and he had it fixed plus an oil change. Everything was very efficient, including the app to set up the appointment and review the findings from the technician.
