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March 2024 by Victoria Pouchie
I had a bad experience it's in the shop I do know how people like this shot work Never never going back there
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February 2024 by JC
The Bike store you need to visit!!!
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February 2024 by Nicole McCarthy
Quick turnaround for my bike issue. The staff is always so nice and helpful. Thank you so much!!
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February 2024 by bob herman
James did an amazing job in helping find out what the issue was with the battery of our E-bike. He also was great at helping to get our very heavy E-bike in and out of our vehicle. I would highly recommend!
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January 2024 by Don Stires
great shop - service is excellent and employees are honest and professional
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December 2023 by Matt Nolan
Ed was awesome to work with, very knowledgeable and set me up for the best experience
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December 2023 by Chris B.
These guys are great - hooked me up big time in a real pinch. Brought in my non-trek road bike and while they were jammed up / super busy went above and beyond to help repair my tires, clean up the drivetrain, threw in some extra goodies at no cost but importantly just great guys that made it happen for me as I needed to get back on the road 24 hours later. A++. Ed is the man!
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November 2023 by Jason Fittipaldi
Great customer service at the shop. Very helpful finding and outfitting bikes we were interested in. Doug went above and beyond when it came to helping us load the bikes in our vehicle and educating us about assembly, care and maintenance!
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October 2023 by Matt
great shop, quick and easy to get my bike up and running again. I'll be back
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September 2023 by Greg Addeo
A past weekend when other shops were closed or devoid of techs, my 12 year old went in with crank bearings from her SE Bike thinking she had to replace them. Although it was not a Trek part, they asked to take a look. They unpacked, cleaned and repacked the bearings like new. She thought she was in for a 50 dollar part or at least a service fee and instead let her off with some good will. Good humans.
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September 2023 by Nelson Camilo
You are great and very professional. I like the good service and the good prices with which my pockets are happy. Thanks for fixing my wheels.
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August 2023 by richaRD RADOMSKI
Had my new / used bike trek fuel 9.9 $$$$ bike tuned up at the trek of Stuart. This bike was purchased and maintained at trek. When I took my bike to trek because I was going to Carolina to mountain bike and I wanted everything perfect, trek said I had missing part’s which they are only one service the bike? The first run at beech mountain green run I hit a root or rock and the handle bars and tire went opposite ways. I have a shoulder separation and ruined my week long trip and I have an permanent injury?they acknowledged that the handle bars weren’t set to speck (loose) and the did another tune up. Which I will never use my $$$$ bike again for what it’s meant for.Trek ghosted me, I should’ve talk to an attorney for the amount of time I lost of work, my expensive bike was beat up from the fall, the hospital bill orthopaedic bills etc…
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June 2023 by Timothy D
Great shop and great staff. I had 101 questions and every one was answered. From the support staff, sales staff and to the main bike mechanic. You all did a fantastic job. Thanks to you also Eddie Burrows!
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May 2023 by Loudon L.
Great experience here. Nothing complicated but had called ahead with a question and the associate said to come on in to see what they could do. Later that day I did and they took care of me quickly. The same man I spoke with on the phone remembered me and was quick to action. Will absolutely be taking my bike here for service when in Stuart.
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May 2023 by John Bruccoleri
Just bought two Townie bikes. Also have had my road bikes tuned up here as well. Nice and knowledgeable staff.
