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June 2023 by Stacey R.
Stopped in to try and find a new saddle as mine is not working for me. The lady that helped me was amazing.. she asked all the questions she needed to help me pick one and she has a ton of knowledge. She even suggested that I just adjust mine which might help before I buy a new one. I would have clearly thrown money at the problem ... whatever needed but when she said her most popular saddle was a really reasonable price... I went for it and so far am very pleased . I will tell you I have been to my share of bike shops and they are often not pleasant... either not customer centered and only interested if you want a new 10g bike.. or are a triathlete ...The honest customer service and friendly atmosphere will definitely bring me back. Thank you for a great experience...
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May 2023 by Joseph Digiacomo
Absolute best bike shop around. Super helpful staff Great prices and quick service team ..
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March 2023 by Wayne Curley
Great Bike Shop. I am visiting Stuart from Cape Cod and I brought my used bike to the shop to fix a flat tire . Upon arrival Susanna and Steve were very friendly and courteous. Steven not only fixed the tireexpeditiously but he also checked out the bike and communicated tome other potential issues. He brought the bike up to speed quickly and inexpensively . Very happy with his/their work ! Highly recommend this shop ! Thank You !
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December 2022 by Edward Urban
Went to ask about a new rim, 45 minutes later i am out the door with new rim installed.Great place, many thanks for your fast service!
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November 2022 by Joan Bennett
I saved two bicycles from being discarded. One, a 1980’s Schwinn Cruiser 5. Despite both bikes being in rough shape I still felt they were worth saving.As I looked over Schwinn to make sure it was safe to ride, the chain kept slipping off the front chain ring. I know how to ride a bike but I know very little about repairing one. I called The Bike Shop to find out if they would being willing to work on a bike that was nearly 40 years old. Yes, was their reply, they would take a look and see what they could do.I explained the trouble I was having and how I would really like to repair rather than replace the original parts if possible. Steve (owner) knew right away what was causing the chain to slip—the derailleur spring was frozen. On the plus side at least it was still there and not broken or missing. Honoring my wishes to keep the bike as original as possible, Steve was going to try soaking the derailleur for a day or two to see if that would loosen up the spring. He also noticed the tires and brake pads were dry-rotted and suggested they be replaced.When Steve called to let me know the bike was ready, he told me he was able to salvage the original derailleur. This was great news.I picked up the bike the following day, the new tires look amazing and I won’t have any problems stopping with the new brake pads.This bike’s was fate was a trip to the dump, but thanks to Steve and Susanna, the old Schwinn has a lot more riding miles ahead of it.
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August 2022 by Charles Housner
I purchased my bike here in 2004, and I've been having it serviced here since then. I purchase most of my bike accessories here as their prices are competitive and their guiding expertise is valuable. The owners Susanna and Steve are top notch and a pleasure to work with. The shop has a large selection of bikes and accessories. I highly recommend this shop!
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November 2021 by Bruce Osborn
Always delightful, extremely helpful and incredible bike knowledge. Have bought bikes from them, gear, had bike rebuild from a Cal bought bike. And NO superior attitude. What you wish every bike shop Local, family owned.would be.
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September 2021 by George Edmunds
Terrible customer service, completely rude, high priced, rude.There are plenty of other places to go. Highly recommend not spending a dime there. Bought a bike , after that called up and the guy clearly has fallen off his bike a few to many times, why else would he be rude to a customer asking questions.When I bought the bike they were rude as well, I try to support local business that’s why I bought there. I will support another local business when it comes to anything bike related. Zero rating
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September 2021 by Steven Godell
i love it bike shop they are awesome to help me
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August 2021 by Robert Warner
great people, helpful. fair and knowledgeable
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August 2021 by Sheila Ruiz
I walked out of The Bike Shop today with the perfect cruiser! They really took their time to help me find the right bike for me! Highly recommend The Bike Shop! The staff is very friendly and knowledgeable.
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July 2021 by Erin Sleeper
One of the best shopping experiences I've had! The owner Steve and the rest of the staff were great! Very knowledgeable, friendly and accommodating! They have one of the better stock of bikes I've seen recently, too. I'm so glad I found this local gem!
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July 2021 by Jeremy Harlan
Really spot on customer service. Needed seat post and they tuned me up and fixed some tweaks for me, all very affordable. Friendly staff. 5 stars
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July 2021 by George Loveland
Not what it used to be, I have bought 4 bikes from this dealer over a 25 year span and I'm sorry to say that the attitude has changed. They no longer sell Trec and have replaced that line with Giant, my first Trec from them was in 1996 and now the Trec store is on US 1. What Happened?
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June 2021 by Randy Glover
Worst shop on the Treasure Coast. Dont trust these people, they are snake oil salespeople. I took a bike there today for a flat tire and a chain replacement and without even looking at my bike or placing a chain space gauge or ANYTHING on my bike some bimbo at the counter there said I have to put new chain and derailleurs together on the bike because they match as they wear? OMG how false, and technically if you know bikes its imperative to say crank or cassette sprockets that identify the parts she thought she knew about. Its not even derailleurs we are discussing here. I instructed her its common to replace chains as service item and doing so KEEPS the sprockets from wearing and getting sharp. She started arguing how she had 30 years experience and knew what she was doing. I told her even the manual states that changing chains to avoid wear is required and she repeated louder that she has 30 years experience and that you have to replace them together. As she said it louder, the male partner came over and I asked her if she thought she knew more than the manufacturing engineers at Giant bicycles and they both got hostile and stated I was being condescending. At this point I graciously said I'm not comfortable leaving the bike at all even for the flat and as I was leaving they said "yea, go find another bike shop". This is exactly what happened and what is astounding is I have bought bikes here in the past and sent others there to buy bikes. Shame on these fools. We have a tight knit community and when you get the feeling like ewww, these people don't belong here, go back to wherever you came from, that's sad. The proof of their character will be in their reply to this, watch them dodge the facts, say things not relevant, deny, and or change the story with their reply. The proper thing to do is to apologize not to me but to our community, because if you want to be part of us, listen to people, at least look at their concern before you pipe off about things you don't know about and for gods sake, don't rip the public off for parts they don't need. Be a bike shop, like the old days. AND ANOTHER THING, update your address in yellow pages, even your pictures show your old shop. Get a grip and put new photos too showing the new place. If you think 30 years has you knowing everything you have ordained yourself a fool. The market is changing fast with ebikes and new technology, the 30 years may be working against you, think about that.