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June 2024 by Robert Haynes
Tried to overcharge. I can only imagine the people that he preys on that live in Golden Gate
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May 2024 by juan ruiz
Terrible service, the person who serves there is very despotic, he doesn't seem to want to serve and is very rude. It's not worth going.
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October 2023 by Rutilo Castillo
I only passed, I did not arrive
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September 2023 by Josh Perez (P)
I went in for my mother who needed to transfer a her information from the the old one to the new one and activate it. They charged me $60 just for that when I asked why so much the guy responded saying $25 for the chip and the rest is the activation fee? Doesn’t make much sense and the guy never clarified the specifics on why it was so much. This is one of the main reason on why I switched carriers, they over charge you for simple problems and always have an attitude. Avoid this place if you can!
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July 2023 by Will Ward
Great Service.
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July 2023 by Dollie Thiele-Martin
Not helpful
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July 2023 by george b dell
Horrible place to go.Went at noon to get the phone turned back on. Nobody was there so I went next door and they told me the guy wouldn't be until 2:00 so I left. Came back at 2:00 and a guy wasn't. The guy still wasn't there. Told me come back at 4:00 so I went back at 4:00 and the people next door told me to come back at 5:00. Horrible experience.
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December 2022 by M. Isabelle Grajales Zamora-McInerney
I’m very much happy with your service!!!
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June 2022 by C R
They will charge you for the port pin when you want to go to a real phone carrier service. Even the rep at the reputable place was in shock that I was charged to take my own phone number to another carrier. Worst customer service in person and on the phoneEdited to ask…. So charging customers to leave boost mobile is a common practice? I could understand if I was under a CONTRACT but this is just a rip off. First your company gives me the run around on receiving a replacement phone I paid insurance for and then when I decide to leave you charge me to leave.Boost mobile’s customer service is horrible. Glad I brought this second line over to the reputable cell service provider I already had and have zero issue paying more for better customer service when I need it
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May 2022 by Paul John Hemmers
Very quick in and out doing upgraded phone. Everything works perfectly. Sunday was a very slow day and no waiting.
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December 2021 by lorraine zagorski
Ozzie was awesome, set up our new phone, got us a lower cost plan. Went overboard in helping us, would only go to this store for phone issues
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December 2021 by Rafael Rose
Every time I go to this location something happens to my phone lost my old Gmail account the first time the second time the setup on my phone was messed up I hope they figure stuff out soon .something sketchy?
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September 2021 by Brandon Lookenbill
Asked the associate about a process of switching phones that I've already confirmed are compatible. Caught him in a lie and he got mad and told me to have a good day. Quality stuff...."my friend"
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August 2021 by Justin Merritt
$130 later just to get my phone back on?
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July 2021 by Tee Shavro
The gentleman helped me with the problem and explain everything thing to me in detail i had visited another boost store in port st luice the day before and my experience there was horrible the guy was rude inpatient short with me and all.
