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January 2024 by Gianny Bencomo
Steve are amazing ?, great skills costumer service. Ready for help in all with clients needed. The place are clean and in great condition. Congratulations ?
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December 2023 by Sidney Rodriguez
I was pleasantly valued as a customer. Spiked rates do happen from time to time and I was fortunate enough that Steve Viall gave me a few options that works best for me; especially around the holidays that seem to be the toughest of all seasons. This location is conveniently located on US1, has three floors, plenty of surveillance cameras, gated and very well kept. Thank you again for taking the time to address my concerns and for guiding me along the way.
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December 2023 by Kasi Jurgens
Doreen was absolutely amazing! She called to let me know I made a little billing error and fixed my mistake on the spot! Made light hearted jokes that made my day :) thank you for your great service around the holidays!
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December 2023 by Deb
Great experience. I worked with Doreen to secure a new storage unit. She was so pleasant and helpful. The facility is clean and units are clearly marked. I recommend this location.
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November 2023 by Susan Fiore
Stopped in to see storage units. Doreen was manager on duty. Very friendly and helpful. Made some good suggestions to help protect our belongings and how to keep the price of the unit low. Would highly recommend!
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November 2023 by Amber H
Rebecca has a fantastic attitude and is amazing with the people she interacts with. She was so knowledgeable and kind and made my experience so much better than expected.
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November 2023 by Charlie Leman
Liz was very professional and very helpful. We appreciate her service 5 star. Thank you!!!!
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November 2023 by DJ Pfeiffer
Such a great place with awesome staff. Liz was so helpful and patient while we unloaded and got stuff situated. She even made us coffee and that was really appreciated too !! Thanks ?
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November 2023 by Michael Rossi
I was taking out my decorations and Steve walked by and checked on me. Such an amazing guy, employee, and asset. He was genuine and helpful. It’s nice to come across good people. It’s so rare these days.
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October 2023 by Dave R.
I wanted to recommend Extra Space Storage but in the end, I am unable to.CAUTION: the initial rate they quote you will change in a few short months to an exorbitant rate. I understand that rates will increase. After 4 or 6 months, I expect an increase. I'm good with a $40 or $60 increase. But a 60% increase of $100 after only 90 days? It may be allowed under the terms of the contract, but it simply is NOT ETHICAL. I have had many storage units over the last 20 years and Extra Space Storage operates unfairly. The proof is after I moved out, they continue to show my size spaces available for the super low temporary rate, so there is plenty of empty space available.WARNING: They may give you a free month, or they may be $20 lower than the competition on their starting rate, but that will only last a few months. They'll tell you the algorithm determines the pricing, but I would never sign a contract at Extra Space Storage unless I had fixed prices for at least 6 months. DEMAND IT! (I moved my stuff into my Prime Storage space down the street where I've had one price increase of $18 in the last 10 months.)If you decide the initial teaser rate is worth the risk of immediate price increases, have them write you a guarantee of rent rates, or a few months later YOU WILL BE SORRY.
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October 2023 by Iris V.
it been great to use this storage facility, it's clean,comfortable and the climate control is amazing. The the icing on the cake was Liz she would do her rounds and check on me making sure I was okay, I'm relocating to this area af a husband passing s I'm spending so much time going through boxes.. it's amazing to find people who really care and she does.. not only me. you can hear her with all the customers how she cares!!!
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September 2023 by Trina Gibson
Thank you so much Elizabeth for going above and beyond and giving me such great customer service last week. I truly appreciate your help! I highly recommend Extra Space Storage (Stuart, US 1, just north of Salerno Rd) for your storage needs.
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September 2023 by Amy Lambert
Elizabeth was an absolute pleasure! She was thorough and set us up for success. We are very happy we chose this location. It’s always clean and the employees we’ve met have been helpful and friendly. HIGHLY recommend choosing to store with them.
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September 2023 by Melodie Baldwin
Elizabeth has been so kind and thoughtful while being very knowledgeable about every aspect of my experience with extra space in Stuart. She has helped me with accidental charges getting them credited back with spend and apologies even though they were not her fault. Very few businesses have such a high level of customer satisfaction any more, most just want your money and they don’t want to hear about your problems and they are rude about it if they have to. But not here! They listen and they really care! Thank you Elizabeth for all you do and for who you are.
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September 2023 by Alison Fisher
Wow! I am so impressed by my experience here. Elizabeth went above and beyond during this process. The facility supply dollies to help the moving process a breeze. I am so happy with my experience here and I would recommend anyone looking for a storage facility to go with this specific location. Ask for Elizabeth! She’s a gem :)
