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October 2023 by David de Regt
After a good experience with Hinckley in Maine, we decided to entrust Hinckley in Stuart with some sizable projects on our boat while we spent two weeks on travel for work. Biggest financial mistake of our lives. What was estimated by them to be around 20k$ of labor ballooned to over 50k$ of poor-quality work before we got the updated bill and put a stop to all future work.A week after we left, our service manager was let go and replaced with someone else, and he texted us that we should keep an eye on costs since he was nervous about what they were doing. So we immediately asked for an invoice of work done so far, which then took them several days to put together, during which much of the expensive work continued to progress. At this point, we told them to stop until we came back to inspect.When we inspected, they had only completed around 2/3s of the requested work at that point, took no responsibility for any issues, and told us to leave and never come back for complaining. Even their woodworking foreman admitted that the work was embarrassingly bad, as we did an explanatory walkthrough (telling us where the projects were at since we were leaving unfinished). Since leaving, we've had to fix and/or finish most of the projects that they did, and we still have a tunnel through our boat for a thruster that is far too small to fit the thruster that would go in it. Disgraceful.Services: General repairs & maintenance
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November 2022 by Robert Swiggett
I had a grommet that I pulled out and I need some repairs to to it they were very helpful but I forgot to bring my salle
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November 2022 by Donald Reed
Expect expert composite and fiberglass works
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November 2022 by Frank Allison
Great place to repair your Yacht
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November 2022 by Yakov Rozenberg
Beautiful place with great location
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November 2021 by Ron Acierno
I needed new rigging, overall inspection, and bottom paint for a block island 40 yawl (based on the hinckley bermuda 40) I had just bought in Stuart. I called several yards in the area for quotes, and didn't bother to call Hinckley, assuming they would be out of my price range. until I read a few reviews indicating that their prices were in the middle of the pack. I found out this was actually true....the haul, paint, and splash were actually about $100 less than the cheapest competitor, and they didn't charge any yard fees for the work days. But the impressive part was the timely service. Tad, the yard manager oversaw their expert rigger who did a great job on my yawl, and everything was on time and at the exact cost. I left the yard, went down the intracoastal 20 miles and decided my steering was shot. i also noticed the motor driven fridge compressor bracket was broken and the dripless shaft seal was leaking...back 20 miles to hinckley, who made a spot for me at the marina and squeezed me into their schedule to address the problems. This was just as their season was starting, but they knew I needed to get the boat to galveston, tx. I told them I would be back in 2 weeks and needed a place to keep the boat and all the work done by then...Tad figured it out, coordinated the work, and once again, all on time and on budget. Really the best yard experience I have ever had.Services: General repairs & maintenance
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November 2021 by Ian Schlueter
A boat broker sent us to the marina where the marina staff was happy to help us find our way to the boat we were looking at. Looks like a very nicely equipped facility with the ability to haul out anything small to gigantic.
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November 2021 by Steve Powell
These folks have major lift capacity.
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November 2021 by Bobilly Salazar
Hinckley Yacht. Services is one of the best in the trade. For all your yachting needs, Hinckley is the way to go.
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November 2021 by Robyn Keys
Boatyard very clean & organized. Employees friendly. Employee Nigel is very informative & pleasant.
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November 2021 by Donald J Reed
Wonderful
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November 2020 by Steve russell
The service department can't be beat. Mr. New hauled us out for a survey, right on time and his crew did a great job.
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November 2020 by Brian Wood
These guys and gals, are the best of the best!!!! It's always a pleasure to do business with them!!!! Professionalism at its finest!!!! Woody, Certified Marine Transport......
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November 2020 by Erik Bacigalup
The Service Manager, Mr. Plant, does a great job. Friendly, and knowledgeable.
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November 2020 by Ivan “Bud” Johansen, Jr.
Great tour with Nick for two young folks interested in a career in the marine industry. Thanks big time Nick.