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January 2024 by Luis Méndez
For many years this has been the first store that pops in my mind when it comes to cellphone services!Rosa makes the “Great Customer Service” experience happen every time. I recommend this store to all of my coworkers, friends and family all the time.I take my hat off.Never Change Rosa!You always make it seem so fast & easy!
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November 2023 by Lukey Haynes
It's was a good place to go to love
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October 2023 by Jason Blucher
Friendly staff, great prices.
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September 2023 by DANA EKARINTARAGUN
Rosa is our Go-To person for metro. Her store is absolutely the most efficient store in the area. Aryani helped today and had us in and out with all issues solved within minutes.
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September 2023 by Pilar Becerra
Very bad service in the office at 853 SW federal Highway. One week only of buying a phone and is not working. I paid a temper glass too and we return the phone, they gave us a new one but we have to pay $27 dlls again for reinstalación and they want me to pay again $35 dlls for the temper glass. This is a rip off!!! The lady was very rude( employer # HVR330..) with my boyfriend by thePhone and with us in the store. Worst customer service!!!
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September 2023 by HEATHER EDWARDS
Rosa went above and beyond and some!! Thank you? Clean, great customer service ?
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July 2023 by Joshua Reid
This is more about Metro in general than the store location itself. But this is the worst service I've ever had. For having unlimited data, you can't do anything unless if you're connected to wifi. Signal is out the entire day. The only way I know someone called is if there's a voicemail. Even then, I can't call the person back because service is constantly out. Even as I'm typing this there's a notification that says no voice service. This is beyond ridiculous. 45 dollars a month and this is what you call customer service? Two years I've been with Metro. I'm sick of this.
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February 2023 by Jordan Dejesus
Went in today to make the switch from android to iPhone. Rosa the employee was extremely helpful, she went out of her way to explain all the new features. She connected me to the store wifi and walked me through the switch over process. I would have been lost without her assistance. She made the transition so easy for me! I’m very grateful
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February 2023 by carolyn brown
All the workers are so patient, loving & caring, I always got something I don't understand about my phone & they always take time to show me the problem & solve my problems, Love them. The monthly bill is affordable, I wish A.T.&T were like Metro, I highly recommend them, I give them higher than 5 stars!!! Going there today possibly getting a new phone.
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December 2022 by Cameltoejhonsonbro 92
Awsome crew of people. Very helpful and tech savvyThank you for your help
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November 2022 by Lon C
Nice experience counterperson knowledgeable problem with phone taken care of no pressure to buy a new phone
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September 2022 by Ashley Bea
Stopped in the other day to get a phone the manager named Rosa was very helpful she took her time to make sure I understood everything . She answered all my questions and she also took her time to sign me up for a program that help me save money due to me being having a low income. She is a keeper. I will recommend people to her .
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July 2022 by Jane Cartwright
Bought a phone for someone else was a good experience
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February 2022 by Benton Ledbetter
So far I've dealt with this individual running the store twice and he's been helpful both times. Hopefully any of the other people I may run into in the future are just as helpful.
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January 2022 by Denise's reliable consistent cleaning Stiglich Snee
Love metro .there always quick on helping with whatever .tho I realized they can't help with getting my goggle account right i know there is someone trying to hack my phone his number was in account on cleaning service calls were forwarded to another 856 I got out for a moment lets see what happens ..but metro people awesome
