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October 2023 by NEVER ? THE CREATOR, ? THE CREATION. . . (YO'EL)
FAR BETTER THEN CAPSTONE DRUGGIES COMIN INTO YOUR HOUSE! Well professional in delivery and set up.
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July 2023 by Leo Gagi
I've lived in FL for my entire life, this is literally the worst medical supply company. They will get absolutely nothing done unless you call them constantly and push the transaction along.I believe the main girl who does all of the paperwork was named Michelle. She works with the insurance. She isn't qualified to work the window at Burger King. For real. She doesn't do anything and the fact she is still employed here tells you there is no management here to be accountable to.Second line is Rachael. Almost equally as worthless unfortunately. Literally ZERO gets done with her either unless you hound her repeatedly. Even then, nothing gets done.This place is so poorly managed that it's hard to believe any positive review isn't an employee or company shill. Completely lacking all forms of management here. If you need supplies or anyone to manage that, literally any other company would be an improvement.
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December 2022 by Dee G
You absolutely cannot beat the customer service at this store! If I could give them more than 5 stars, I would.
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October 2022 by Richard Knows
Rachel is wonderful. I switched to get the great care that OxyPros has shown me fir my Bi-PAP maching. She set up my acount and has been a absolute Angel to work with. For the first time in years im getting treated as if I matter....my mask cushions and filters are all being addressed. Thank you so much!!
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September 2022 by Jen Goodman
Terrible customer service. Did not communicate with hospice when OxyPro was not able to get the appropriate bed. Had to contact the company four times to pick up medical equipment after my father passed away. I would not recommend using OxyPro.
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August 2022 by Charles Housner
I have been a customer of OxyPros for 3 years. I've had a number of experiences with them regarding their equipment and mine. The customer service folks here, as well as the owner, are top notch. They are professional, thoughtful and easy to deal with.In particular, Mac has helped me a number of times and is a good example of what good customer service is. I highly recommend this company for your medical needs.
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April 2022 by Joseph Cer
Rachel is wonderful. I switched to get the great care that OxyPros has shown me fir my Bi-PAP maching. She set up my acount and has been a absolute Angel to work with. For the first time in years im getting treated as if I matter....my mask cushions and filters are all being addressed. Thank you so much!!
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September 2021 by Rob Negron
For the last few months I have been helped by a different employee, Michelle, who I had noticed was rushed when we would speak but the past few times she just was plain rude. I have been with OxyPros for sometime now. I will now be looking elsewhere for my Cpap supplies and service.
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August 2021 by Donna OBrien
Adam was so professional took his time a showed me how to use all equipment. Your lucky to have an amazing staff member.
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July 2021 by Ellen O'Brien
Ellen Norton I am so pleased with Oxypro. I have needed help many times, and JP never disappoints. He is kind, knowledgeable, so very gracious. Austin and Isaiah are great techs. Please let the company heads know about this information! Thank you all.
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December 2020 by AIMEE
I just wanted to thank the staff for all their help they've given my husband and I. Been helping to take care of my in laws, and every time we go there, we're met with great service. In particular, I want to say a big thank you to Bruce for all his information on oxygen tanks and other items. It's never easy to become caretaker to someone you love, but Bruce has repeatedly taken the time to explain things, and helped make this process a lot less stressful. Thank you.
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September 2020 by raffi armen
Just wanted to say a quick thank you and shout out to Scott. I had called multiple places looking for an oxygen tank for my ailing father, and was so happy I had got a chance to speak to him. Whereas I felt rushed on the phone and made to feel borderline d*** in asking questions on how the whole process works, he put me at ease. He answered questions, and took the time to let me know how/what the process is. I'm so happy I go to this place and will continue to do so. Thank you so much for all your help.
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May 2020 by Jim D
Scott as a big help. Very knowledgeable and polite.
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April 2020 by Golden Cockatoo
I can not say enough good things about this business and Scott in particular. I was lucky enough to get their last Inogen unit (don't worry-they have other choices in stock, its true, as of April 2 at least) on his recommendation, and it is a super nice unit, lightweight easy to operate exactly what I sought. I needed the machine since our Exotic Bird Store is still open in Deerfield Beach (permissible by law as a pet supply store) so just in case an employee gets ill, we would at least have some oxygen to hopefully keep them out of the hospital (of course we are following safe distancing, curbside pickup etc. but you never know...). Not only did he follow up with a phone call to make certain everything is functioning properly but also he is sending a small part by mail (I went to the Stuart location) just because I may need it for my particular use. Honest, trustworthy and knowledgeable. Thanks Scott, gratitude.
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February 2020 by Richard Munn
It's all about service. As a Florida seasonal resident I was having problems with my CPAP mask that I got in New Hampshire.
