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“The staff were all so helpful when I had an important package (medication); that did not arrive as scheduled. My carrier kept his eyes open, and even delivered my package to my door vs. mailbox.
Everyone I spoke to was nice and just tried to be helpful!”
“Best customer service at this usps, I have a PO Box at this post office and I always get my mail and packages on time at this location, very happy with this post office.”
“⭐⭐⭐⭐⭐ **Excellent Service at Palm City Post Office!**
I've always had a great experience at the Palm City Post Office. The staff is friendly, efficient, and knowledgeable, making each visit smooth and hassle-free. Whether I'm shipping packages, picking up mail, or handling more complex postal needs, they’re always ready to help with a smile.
The office is well-maintained and organized, and lines move quickly thanks to their professionalism. It’s clear that they prioritize customer service and work hard to ensure everything runs smoothly. If you're looking for reliable postal service in the area, this is the place to go!”
“Every time I've gone to Hobe Sound Post Office I'm always greeted with a smile. The staff their are so polite and always helpful. Over the years I have lived in Palm Beach Gardens and Jupiter...I dreaded going to each of these post offices because of how Unfriendly, Not polite and certainly Not helpful the employees were. I'm so happy that I don't haveto go to either of these locations anymore. The difference is like night and day.”
“The woman that took care of me to help me with my passport was very pleasant and patient and kind. I have dealt with other individuals there who are not at all pleasant!”
“I’ve come here many times and not a very good experience with the old staff. Tried it out again today after about six months. I had an absolutely amazing experience very nice. Very pleasant. Staff will be coming back here again. Thank you for finally doing something about the old staff.”
“Special Thank You to Ms. Amy and Ms. Kassie
I would like to send a special thank you to two knowledgeable, professional young ladies at the USPS office on Veterans Memorial Blvd.—Ms. Amy and Ms. Kassie.
My day started with me trying to send a package to my son, who is currently serving in the U.S. Air Force and stationed in Italy. I first went to UPS, where I was told by the clerk that shipping the package would cost approximately $460 because it was considered an international shipment. She suggested that I try the Post Office instead, where she estimated it might cost around $160.
Following her advice, I went to the Post Office. When I arrived, I met Ms. Amy and Ms. Kassie. I asked them approximately how much it would cost to send my package to my son's Air Force base in Italy. Ms. Amy asked for the ZIP Code, entered it into the system, and informed me that the cost would be about $19 for standard shipping and $20 for Priority Mail.
I was shocked by the huge difference in price compared to what I had been quoted elsewhere. Ms. Amy recommended Priority Mail for the best shipping service and also took the time to assist me with completing the customs form correctly so that my package would not be returned. She even told me to come directly back to her once I finished the paperwork rather than waiting in line again because she already knew my situation and what I needed.
Ms. Kassie also explained that because of the relationship between the U.S. Postal Service and the U.S. military, I was able to receive a significant shipping advantage since the package was being sent to a U.S. military base.
These two ladies were extremely professional, courteous, and knowledgeable. They understood exactly what I needed as a customer and went above and beyond to help me. Their outstanding customer service turned what started as a stressful situation into a positive experience.
Thank you, Ms. Amy and Ms. Kassie, for all that you do. Your dedication, professionalism, and willingness to help are greatly appreciated.”
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“I've used this location many times and found the staff helpful and mostly knowledgeable, on occasion there's been a newer hire with less experience but others have stepped up to help. I don't understand the many complaints here.”