“I've used this location many times and found the staff helpful and mostly knowledgeable, on occasion there's been a newer hire with less experience but others have stepped up to help. I don't understand the many complaints here.”
9AM - 1:15PM 2 - 4PM
11007 S Ocean Dr, Jensen Beach
Post Offices
“Best customer service at this usps, I have a PO Box at this post office and I always get my mail and packages on time at this location, very happy with this post office.”
“⭐⭐⭐⭐⭐ **Excellent Service at Palm City Post Office!**
I've always had a great experience at the Palm City Post Office. The staff is friendly, efficient, and knowledgeable, making each visit smooth and hassle-free. Whether I'm shipping packages, picking up mail, or handling more complex postal needs, they’re always ready to help with a smile.
The office is well-maintained and organized, and lines move quickly thanks to their professionalism. It’s clear that they prioritize customer service and work hard to ensure everything runs smoothly. If you're looking for reliable postal service in the area, this is the place to go!”
“Fast and efficient post office. The reviewers complaining that the staff aren’t friendly are the people that love to tell every cashier their life story when there’s a line of 40 fellow customers behind them. This post office, like every other post office in the country, is severely understaffed and the postal workers here understand that time management & efficiency are a must. Unfortunately, that comes at the cost of making forced, irrelevant small talk which people mistakenly perceive as being friendly. They aren’t being rude to you, they are just trying to get everyone’s packages from Point A to Point B on time with the limited resources they have available. No one cares about that one time you sent a package of food to your son in college and how much of an alleged “hoot” it was when he received it with chocolate melting from the seams. Keep the line moving. Thank you.”
“Living in Hobe Sound has changed a lot in the past 23 years but the employees at this location have always been helpful and polite. How many of you know the name of the person who delivers your mail? Ours is Connie and she is wonderful - 5 STARS!!!”
“I’ve come here many times and not a very good experience with the old staff. Tried it out again today after about six months. I had an absolutely amazing experience very nice. Very pleasant. Staff will be coming back here again. Thank you for finally doing something about the old staff.”
“Special Thank You to Ms. Amy and Ms. Kassie
I would like to send a special thank you to two knowledgeable, professional young ladies at the USPS office on Veterans Memorial Blvd.—Ms. Amy and Ms. Kassie.
My day started with me trying to send a package to my son, who is currently serving in the U.S. Air Force and stationed in Italy. I first went to UPS, where I was told by the clerk that shipping the package would cost approximately $460 because it was considered an international shipment. She suggested that I try the Post Office instead, where she estimated it might cost around $160.
Following her advice, I went to the Post Office. When I arrived, I met Ms. Amy and Ms. Kassie. I asked them approximately how much it would cost to send my package to my son's Air Force base in Italy. Ms. Amy asked for the ZIP Code, entered it into the system, and informed me that the cost would be about $19 for standard shipping and $20 for Priority Mail.
I was shocked by the huge difference in price compared to what I had been quoted elsewhere. Ms. Amy recommended Priority Mail for the best shipping service and also took the time to assist me with completing the customs form correctly so that my package would not be returned. She even told me to come directly back to her once I finished the paperwork rather than waiting in line again because she already knew my situation and what I needed.
Ms. Kassie also explained that because of the relationship between the U.S. Postal Service and the U.S. military, I was able to receive a significant shipping advantage since the package was being sent to a U.S. military base.
These two ladies were extremely professional, courteous, and knowledgeable. They understood exactly what I needed as a customer and went above and beyond to help me. Their outstanding customer service turned what started as a stressful situation into a positive experience.
Thank you, Ms. Amy and Ms. Kassie, for all that you do. Your dedication, professionalism, and willingness to help are greatly appreciated.”
8:30AM - 12:30PM 1:30 - 3PM
3505 SW Corporate Pkwy, Palm City
Post Offices
“Although employees are grossly underpaid and the US Postal Service in general, including this office, is also grossly understaffed,. they still get it done.All the rude, whiney folks posting pathetic comments, berating the employees, ought to remember, if you're voting Republican, this is what that creates. Boo Hoo.”