Soho Nails is a growing salon known for its clean, nicely decorated space and friendly atmosphere. Many customers appreciate the polite service and quick appointments, with some expressing satisfaction with specific nail technicians, like Bebo, who delivers excellent pedicures. However, recent reviews suggest a decline in customer service, with some clients experiencing long wait times despite having appointments. The salon's busy nature indicates it has a loyal customer base, yet there are concerns about the staff's attentiveness and professionalism. Some clients have noted that the technicians often converse among themselves rather than engaging with customers, leading to a less personal experience. While the salon has been updated and remains popular, the mixed feedback highlights a need for improvement in service consistency and attentiveness. Customers are encouraged to share their experiences, as the salon aims to enhance its offerings and maintain customer satisfaction.
