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• August 2023 by Jillian Z.
  I don't recommend the grooming. I paid for a full everything grooming for my dogs and paid alot for both my dogs. Again 2nd visit here ...they didn't do their nails. Now I have to go to another groomer to get both dogs nails done.
• May 2023 by Josephine B.
  This place is the worst at customer service and dog service. They can't handle a dog that gets a little scared and nervous getting his nails cut. So instead of putting a cone or muzzle on him they tell me never to bring him there again. And then even worse they flag all the PetSmart In the area so that I can't even bring him to another location . And by the way he's an 9 pound chihuahua! Your people need some training on how to deal with dogs that don't always like getting work done !!!!
• February 2023 by Doris Casciano
  Awesome dog toys
• November 2022 by Tova H.
  Terrible manager. They tried go tell me my appointment wasn't ony day when I booked it. Then tried to say we will rebook you and give you a 10% off coupon. Wanted me to have a brand new trainee 20 something, looked 20 years old groom my almost 14 year d dog 65 pounds with hip issues (hard no) because the groomer she goes to called out sick. I paid $50 r/t for Uber to get there and tge manager wouldn't groom her? Excuse me? Waited 45 minutes back and forth store manager in and out Banfield too. I finally left. So unprofessional. She has been groo.ed since 5 weeks old. Loves getting groomed. Loves the bath. Loves the hairdryer. Loves the brush. Doesn't whince at all. Beauty at the parlor. Treated like a POS there by Jen, the manager. Total bitch. Bitch on wheels. GTH Jen. Lost a customer. Same with Banfield. FU. Ssmevwith the whole store. FU. Tori, groomer, quit. Oh and last three times she went they didn't do her ears. Jen said it looks likes she has yellow in her ears so we can't do it. Yeah that's because you didn't do her ears! Tori said ooopps my bad! Call her. Jen said no I'm not going to call her to verify. Really? It's your fault. Now you won't touch her ears because you haven't done her ears? POS groomers. Oh and if she is unstable the table we will halt it. Oh really? A newbie two days on the job, a senior dog, 120 pound skinny chick, doesn't know what's going on, is going to groom my dog, a service dog, and put her up five feet on a table, as an experiment, sure bitch. Hard no. And you want me to pay $90 to train someone and possibly have a disaster? No. Not going to happen. Nooe. And you are calling me ma'am and getting mad at me for raising my voice? Yeah, damn straight. That's right. I am. Bitch. I am. I am raising my voice.