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March 2024 by ashley connors
This has been my primary care facility since 2020 but after my last experience - I will be searching for a new primary care doctor.I’ve been on the same medication since 2018 that treats my anxiety/OCD - after a recent change, my OBGYN requested that I double check my dosage with my primary care doctor to make sure dosage was still okay. After leaving a voicemail, a nurse called me back saying my doctor was going to ween me off completely within the next 4 weeks - hearing this, I was extremely concerned as this medication has made such a positive impact on my mental health - when asking questions for clarification, the nurse was extremely rude and I felt so discouraged.I ended up calling the office manager about my experience and they said the nurse gave me the wrong information, and that I wasn’t being weened off - but when I picked up my prescription later that day from my pharmacy, it stated on the prescription bottle that I was in fact being weened off within 4 weeks.A day later, I made a telehealth appointment through my insurance for a second opinion as I felt so uneasy about completely coming off my medication, and their unwillingness to take into consideration the history of my mental health.The telehealth doctor completely disagreed with my primary care doctor’s recommendation to ween off - so I made an appointment with a local psychiatrist for a third opinion.After submitting a written intake form to the psychiatrist regarding my situation - they got back to me immediately and scheduled a virtual appointment within the next 3 days for me to be seen.Long story short, the psychiatrist confirmed that it’s safe for me to continue the same dose as I’ve been on since 2018 - and they even said it was extremely unsettling that it was even suggested to ween off completely.I think it’s important to share my experience so that others are reminded to be your own advocate, especially regarding your mental health.My psychiatrist will now oversee my medication moving forward and I will be finding a new primary care doctor due to their lack of compassion and consideration - I do not recommend this doctor’s office.
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March 2024 by Shaun Johnson
Please do yourself a favor and NOT go. I am a past patient for the last 4 years. The rudest staff. If your a patient or inquiring to go there don't. It's the Walmart of medical practices. Cleveland Clinic is the dredge ofmedical practice and so are thier doctors.
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March 2024 by Vanessa Brown
This place has really gone down since changing hands. I drove 45 minutes there from Port St. Lucie due to traffic I was 8 minutes late for my appointment and they refused to see me. I was told I had to reschedule. They did not care how far I had come for my appointment or that it was due to traffic which was beyond my control. Another new policy they have since changing hands is they will not see you in the office if you are sick. I don’t understand how someone who is sick can be properly diagnosed without doing cultures, listening to your lungs, you know a proper exam. It was so surprising to me that my own PCP would not see me last time I was sick. If you don’t want to be around sick people healthcare was not the field to get into! Time to find a new provider.
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March 2024 by Junie B.
Not friendly at all. I don't recommend this place at all especially seeing Samantha Hamilton. I will find a different doctor's office
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October 2023 by Brie Wallace
Staff is always friendly and takes their time. I am able to schedule an appointment quickly and there's hardly ever a wait before seeing the doctor.
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September 2023 by Leon Ricci
I have been going here for years and love all the nurse practitioners and doctors I have dealt with. I recommend them to everyone looking for a physicians office to call home.
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August 2023 by Gabriella Johnson
Unfortunately, the individual who confirmed my appointment was Natalie and is quite rude and abrupt, even ending the call abruptly when I asked what my appointment was for. I am taken aback by her lack of professionalism. I have spoken to her many times and each time she seems to be a bit more aggressive and rude.I love NP Kristen Smith she’s amazing and understanding of my health! I will continue to come for my health but wanted to bring this to your attention so that appropriate steps can be taken to address the employee's behavior and provide them with retraining in professionalism.
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June 2023 by Jennifer Fisher
If it was not for the care and skills of Rachel Lynch, I would never return to this practice. Everyone else I've spoken to in this place is unprofessional, confrontational, and lacks basic communication skills. I don't know if it's a lack of training across the board or the people who work in this office are simply inept and not suited to communicate with the public in a medical arena. Particularly, the young woman who answers the phone when I've called recently has zero communication and customer service skills.
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April 2023 by Maria Muraca
Love this doctor's office! The staff was so friendly and treated me with such care. Dr. Trivedi is an amazing doctor and I have never been so healthy, thanks to her. She not only addresses all my concerns but follows up and makes sure I am doing well. I would highly recommend this office and their staff to anyone who wants great health care.
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April 2023 by Lisa Pacillo
Dr.Trivedi was our doctor in Boca and when she moved up here, we followed. She is an amazing physician that truly cares about her patients. That is not something you can find just anywhere. The drive was just under an hour and certainly worth it. The staff was warm and friendly.
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January 2023 by Gina Penney
They have horrible customer service and now have a policy to just cancel a scheduled appointment if you do not call and confirm the appointment you scheduled. One of the most unprofessional doctors offices I have ever had the pleasure of going to.
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October 2022 by Louis Nigro
They go thru providers regularly. Everytime they get a good provider the end up leaving. Office manager is the worst, and has very bad people skills, she is in the wrong profession! Staff is rude and violates HIPPA like it does not matter. Company keeps getting bought out. My Provider is the only reason. I still go there.
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August 2022 by Marcia Patterson
I have been a patient since moving to Florida. There have been times when the doctor I was seeing was no longer there and I was just rescheduled with someone else that I didn’t find out until I arrived at the appointment.Recently I went to Clearwater for a week and forgot my medications. I called the office and was told the physician that I was seeing me was in a new location and I would have to call that number. When I did I found out the new location was in Vero Beach which is 45 minutes away. His receptionist was not helpful but she agreed begrudgingly to call me after the doctor had called my prescriptions in. I called again at 4 PM and got the answering service and I was told some offices close early on Fridays.I finally called the office again in Stuart and spoke to 2 people who finally said the prescriptionswould be called in. It was a mess. Thank god for a pharmacist at Publix who finally gave me enough of my medications for the remainder of my visit. Unfortunately, this is the norm, not theexception to medical care now a day. PCC is not the kind of care that I want.
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August 2022 by J K
I don’t know how they have zero same day appts for sick patients.Three times in a year this has happened and I’m calling at 8am when they open.
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June 2022 by Tim Akelaitis
Office staff is Extremely helpful and courteous ! Dr was very thorough and didn't push you out the door ! Would definitely recommend going there ! Happy patient !
