March 2023 by Stephanie Henderson
Made a reservation for a trailer. When I got there, not only was the trailer NOT there, but neither was the U-Haul representative (there has to be a person present for trailer rentals). According to the receptionist who shares office space, she said the U-Haul person was never there. Took an hour to get U-Haul on the phone (both numbers given when I made the reservation went straight to voicemail) and to a different location to get a trailer. 800 U-Haul people are great, this location is terrible.
