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March 2024 by Theresa Ward
Ms. Kim is very knowledgeable and courteous. Mr. John is hands-on with the customers very helpful.
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February 2024 by Kristi Tower
Such a convenient drop off location with no wait time. It’s always in and out in a minute. Great service!
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October 2023 by Clarissa Mezquia
Will probably never use UPS again. They are about 5 times the price of the post office. Learned this the hard way! Never again!
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August 2023 by Michael Hedden
Driver has lied about attempting to deliver packages. Stating I was unavailable. It’s easy to see that no one even went to the door to try and deliver any packages, thanks to ring cam. This Has happened twice in 2 months, which has caused my company to lose money. My business will no longer Be using UPS. They don’t hold their employees accountable for laziness and unethical activity.
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July 2023 by Crazitoo Crocker
The little blonde woman is very professional and helpful Thank you UPS
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March 2023 by Don Tuleja
UPS is the WORST when it comes to customer service. They just don't care.
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March 2023 by Katie “Maliblu” L
They received my package at 9:30 last night didn't even attempt to deliver it and have it as return to sender at 8:30 this morning. I've put in 2 requests through corporate ups to have them contact me to deliver it and no response. Typical from this distribution center. I had to deal with them years ago for a job and it was the same then as it us now. If your not going to attempt deliveries then why bother accepting them?
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September 2022 by Laura Stehle
Quick service but call ahead... if they get a late plane load, they close.
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July 2022 by Xasey Godspeed
Great customer serviceI deal a lot with this location
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April 2022 by Paul Balzano
Sorry about the previous letter.. It was sent prior to working things out..The picture and frame were shipped without further incident..Again, Sorry for the misinformed situation… ALL IS GOOD !!!!!!Thank you for your time and patience…
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April 2022 by Heather Wimmer
UPS is one of the worst delivery services. Trying to find a location to do an Amazon return is an absolute joke since their website doesn't work to find locations.
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April 2022 by Professor A
Nice area to drop packages.
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February 2022 by CS T.
If you go to the Miami Street UPS and Bonnie is working, don't expect any customer service. She is unhelpful,bullish, and does not give a hoot, and that is on a good day. The other customer service representatives are awesome!!!!!
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January 2022 by Paul Messier
Exciting to watch last mile delivery resources at the busiest time of the year. Give UPS employees credit and a big holiday cheer for a smooth operation under pressure. ??
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November 2021 by Jimmy Smith
I went there to mail a package upon my arrival a woman pulls up on a motorcycle and went inside I then fourth went inside standing by the little play so I guess where they measure it weigh it the lady that was on the motorcycle came in started working she ignored me didn't ask me if I needed any help or anything so I asked you I said how would I go about Manning this package she asked me if I was a member or something to that effect I told her no she told me I would have to go on the computer and print out a package mailing slip I am not computer-oriented so I asked her for help and she would not help me I thought that was kind of rude so after several tries doing it myself I finally gave up and did not mail the package thanks ups for giving me a helping hand
