-
September 2024 by Kevin Dalton
About 2 weeks ago I took my son to turn in his cx5 lease, of course he needed a new car at that point. He got a great lease price for a cx-30 from Sean his salesman and Patrick the Sales Mgr... Everything went smoothly through the entire process and we got to finance with Vince rather quickly which was a nice surprise. Definitely worth the extra drive up to Stuart from Palm Beach Gardens....Thanks again guys.
-
September 2024 by Philip Lord
This has been by far the most enjoyable, stress-free experience in purchasing a car. I fist started texting with Brad. He answered most of my questions and did not rush or pressure me to make a decision or come in to the dealership. After comparing Brad’s offer to the other offer’s I received, I decided to drive the two and a half hours to see the Mazda 3 Select Sport with red leather seats. When I got there Brad introduced me to Arly, a sales agent. Arly was very welcoming, polite, patient, and easygoing. He was very informative and personable on the test drive. He was patient and allowed me to get a good feel for the driving experience. After I decided to go forward with the purchase, he lead me through the process answering all my questions honestly. Finally I met with Kelly, the finance manager. She made the process of signing and initializing all the documents quick and easy. She patiently and clearly answered my questions about the contracts before I signed. She did not pressure me in any way to purchase add-ons. It was overall an enjoyable pressure free experience. I’d recommend Wallace Mazda to anyone buying a car!
-
September 2024 by Konrad Karolewski
My fiancée owns a Mazda and she would get her service there and pay lots of money for tire rotation each service. We noticed unusual tire wear. They never rotated her tires and that was confirmed by another trustworthy tire shop. Scamming my woman like that is ridiculous.
We won’t contact you because I can tell you guys won’t do anything about it and it’s going to be a waste of time and nerves. Do better.
-
August 2024 by Alecia Rock
My daughter and I purchased a used car from Wallace Mazda in Stuart, Fl. (2020 Ford Mustang convertible) We also purchased the Platinum insurance package. After the purchase, we had had the top down on the car, however, when we put it back up the small window would not meet and connect with the main window. We tried to put it in the dealership for service under the warranty and were directed to the Ford dealership almost 20 miles away. Long story short-don’t deal with these people because as soon as you drive off the lot-you are on your own!!!
-
August 2024 by Just Bob
I’m a retired Vietnam nam-era vet who regularly visits family in Jensen Beach.
My wife and I were in the market for new cars and visited Wallace. After looking at several cars I decided on a new Mazda CX-90. I took the sticker price, added $1,000 plus sales tax, rounded up to the next thousand and made an offer which was quickly accepted.
The finance guy tried to add another $500 but backed off when I threatened to walk.
Two days later I discovered that Mazda had reduced the price of the car by $1,750 a few weeks ago, but it was not reflected on the sticker, there was no signage, and I wasn’t informed by their sales staff or management. Had I known my offer would’ve been based on the correct sticker price.
I spoke to the GM Patrick Harrington who refused to budge on the deal and took no responsibility for not disclosing the reduced prices. He also said several things I find very difficult to believe but aren’t repeated here as I have no way to fact check.
Wallace Mazda made a one time extra profit, but:
my wife bought a car yesterday not at Wallace, and
my uncle from Jensen Beach bought a new genesis G90 not at Wallace.
Vindication ?
I contacted Mazda soon after buying the car. it took a while, but I just received a check from Mazda USA for $1,750. I hope the $ came out of Wallace’s profits.
-
August 2024 by Sarah Jackson
I had a very good experience purchasing a car from a dealer for the first time! Dominic was really nice and not pushy at all, I didn’t feel pressured into getting the car and I am really happy with my new to me Miata! I got a fair price for my trade in as well.
-
August 2024 by Julia Fabregas
Yole and Patrick were amazing highly recommend buying a vechile from them.
-
July 2024 by zub zimmerman
We have leased three Mazdas and some family members have purchased vehicles at Wallace Mazda. General Manager Patrick Harrington and our sales representative Rob were both highly professional and knowledgeable about their products.
After test driving several Mazda models with them and answering questions about different features of each vehicle, we chose the CX-90. We are very happy with our selection and extremely pleased dealing with Patrick and his exceptional team!!!
We would not hesitate to recommend Wallace Mazda (and Patrick’s team) if you are shopping for a Mazda.
-
July 2024 by Heather Jones
I have bought close to 20 vehicles in my lifetime. Working with Kellie was by far the most stress free experience I’ve ever had. She showed me multiple vehicles and handle the finance process with ease. I can’t recommend her enough! Very professional, knowledgeable and compassionate. I won’t buy another car without her.
-
July 2024 by Jo-Anna Jordon Arena
My experience with Wallace Mazda in Stewart Fl. was the best experience I ever had with a car dealership. From the time we walked in and met our sales person YOEL ALVAREZ who greeted my husband and myself at the door, the experience was wonderful with no pressure. He worked with me and found the car I wanted which was an CX-30 color and all the bells and whistles I wanted, and best of all the lease price I wanted to pay. I may add that the Service Dept. and all there staff and managers were easy to work with. I walked out with the car I wanted and now I am a happy camper. LOL. Don't hesitate to go to this dealership and ask for YOEL you will be Very Happy.
-
July 2024 by Melissa S
I dealt with Rob and Patrick and had an amazing experience! Customer Service was superb and they got me the car of my dreams at the price I wanted. Highly recommend not only this dealer but these people to help you with your car.
-
July 2024 by Patricia Pennica
Kelley was absolutely Wonderful!!! I got my first Mazda CX-30. I'm loving it!! Go to Kelly for your next Mazda, you won't regret it ?
-
July 2024 by carolina cardenas
I put 1 because I can't put less. This place is horrible. They scam people. And the manager yelled at us, told us a lot of bad words. He acted like a child when they didn't want to explain the numbers to us. Kelly the financier yelled at us too and was very angry when we asked her about the prices. The price on the paper was not the one in the contract and they did not know how to explain it. We had to get a lawyer because they called the police to treat us like thieves. Don't buy here. Later they told me that if I uploaded things to the networks that they were going to call the police and say that my husband signaled a gun to them. Completely false.
-
June 2024 by Gonzalo Torres
They don't buy vehicles in this place, they scam people, they inflate prices and they don't know how to explain what they charge you, they get angry if you ask them questions, terrible service, prevent them from stealing your money
They don't buy vehicles in this place, they scam people, they inflate prices and they don't know how to explain what they charge you, they get angry if you ask them questions, terrible service, prevent them from stealing your money
-
June 2024 by Angela Horejsi
Excellent service experience. Mike was so informative and thorough
