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November 2023 by Maria Primm
Rich is very friendly and pleasant. He held the doors for me as we navigated the building, twice, and is just a pleasure to work with. Very kind young man. Shuttle service is very helpful and the driver is always a joy to be around. I’m thankful to have the opportunity to be serviced here at this dealership!
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November 2023 by Jose Barrero
I wanted to look for a new suv long ago but I was so lazy to go on. Car dealers are not my best bet. They all talk too much and do not let clients make our mind. But in nissan wallance I felt like I had the time enough to take my own decision.
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November 2023 by parbattie sirpaul
There was a error on the service pricing from previous service writers incorrect entering into system. Was given this explanation after the car was service. Had no problem paying for services but the way the matter was handled was not right. I had manager explaining to me the reason as if it was my fault it happen and for questioning the reason for the price changed ,even though I am the customer and it was the staff whom made a mistake. I have been coming to this center since I moved to Stuart back in 2018. I had my transmission changed and my other nissian truck service at this location. I spent a lot of money and given them my loyalty but today I will be going to another nissian dealer for service and purchasing a new vehicle.
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November 2023 by Robert B.
Is it me? When you make an appointment for a specific day at a specific time doesn't that mean they start working on your car at or near that time? Or what is the purpose of an appointment. This service department is garbage. I sat there for four hours believing that they were working on my car since my 11 am appointment. She did tell me it would be a few hours. OK no problem. After the 4th hour I get up and check my truck and see they haven't even started work. This is a confirmed 11 am APPOINTMENT! In those 4 hours of waiting not one person said a word to me or updated me about anything. I left. There is absolutely no SERVICE in this service department. Never going back. Totally amateurish and unprofessional
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October 2023 by Lili Stoian
Thank you to your sales lead Michael Tatto that helped purchase my new 2023 Rogue , he was very patient and helpful explaining everything about car , he understood my needs and sold me the right car . I am very pleased with my Rogue . Thank you Nissan Stuart team !I will recommend to all my friends Nissan Stuart and the best sales representative Michael Tatto?
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September 2023 by Peter Degen
My Service Advisor Laura Williams was excellent. She was very attentive. When I needed a battery, she was very efficient and pleasant in arranging a ride home and back. I would highly recommend her.
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September 2023 by Sandra Rivas
Thank you, Michael Bickford, for the exceptional customer service you provided to me as a salesman. You were very informative. I was very pleased to leave the dealership with my new car last Friday. Thank you so much! if anyone is looking for a great salesman, please ask for Michael, you won’t be disappointed.
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September 2023 by Phyllis Samuelson
Barry Brown was an excellent sales person. He worked to get us a price within our range for the vehicle we wanted. He’s a friendly, warm, caring person. We left feeling very happy with the service he gave us and our new vehicle. We will be back to see him in a few months for another car.
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September 2023 by Tracy Carey
Philip was professional, personable and thorough in explaining all the features of the vehicle. It was a great experience from start to finish. Would highly recommend him to anyone looking to do business with your dealership.
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September 2023 by Alon Labock
My father and I are very pleased with the top tier service we received from Michael Tatto. He made sure we were confident we got the best deal and always catered to our needs. He always answered the phone when needed. Michael has given us the best car leasing experience we have ever had.
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August 2023 by Carol Ashley Perez
Barry Brown has been our go to for almost a decade now. Our family doesn’t trust anyone else to take care of our new (or CPO) needs.I visited a dealership rival and it was the most awful experience immediately so we came to Wallace 3 days later. Barry recognized us when we walked in the door, was extremely knowledgeable about the vehicles we were interested in, and ultimately advocated to get me the best deal possible.We’ll continue to shop at Nissan solely because of the care and honesty standards that Barry sets.
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August 2023 by Nicolle Flanery
I have tried to get in touch with the service manager Rob. No call back. I have been loyal to Wallace for years.. the new employees at the service stations are not knowledgeable. The young boy tells me I need rear brakes.. I ask some follow up questions.. the kid doesn't know.. but doesn't even go get another technician to explain anything to me.. I took my car and left. My paperwork they gave me said my battery failed inspection... However - No one even TOLD ME ABOUT IT! Thank goodness when I got home i read the paperwork! I will not be back. Thanks for the follow up!!
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August 2023 by John Parkin
I brought my car in, that I purchased from your dealership, for an oil change. This was at 7:30AM While there, I got a diagnostic report done for $180, which they then told me I needed thousands of dollars of work done. At 9:30, my car was still on the lift, and I told them to finish the oil change, and to give me my report so I could think about my options. I didn't leave until after 10:30.. and when the cashier gave me my paperwork- they only gave me the receipt and not a copy of my diagnostic report. I called and asked to get a copy emailed, faxed, or mailed to me. After speaking with two people, I still have not gotten a copy of my report. I want a refund
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August 2023 by Ejaia pagan
I went to go trade in my car and Michael Tatto was my sales rep. He was extremely patient, knowledgeable, and efficient. He got me into a brand new car for just the price i was looking for. I was extremely happy with the service and i’m happy I decided to go with Nissan!
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July 2023 by Kerry Megie
Service man let me know I had a free service credit I didn't expect. And also washed and vacuumed car for me. Did great job!
