-
December 2025 by Phyllis Danna
Once again or should I say our 6th purchase,
Arthur is the man. He always goes up and beyond for me and my family. If you are shopping for a new car, go see Arthur at VW in Stuart
-
December 2025 by K.D.
Arthur made buying my car an excellent experience. He was honest, knowledgeable, and never pushy, making the whole process smooth and stress-free. I couldn’t be happier with my purchase and highly recommend working with him.
-
December 2025 by Bradley Twichell
I have been a costumer at this store for quite some time now, and again I left more than satisfied, just picked up a 2025 gti with the help of my salesman Abner and Cameron back in finance. Hands down best place and experience to buy a vehicle.
-
December 2025 by Yvonne Sweeney
Avoid at all cost, the service is poor and the service advisors are unhelpful and do not follow up.
-
December 2025 by Andy Noble
Arthur Alexander in Sales at Wallace VW is the consummate professional and sales guy! He has been in the car business since the 1980s and knows the business inside-and-out. He was invaluable in getting my car done for me, and I'm thankful to know someone as experienced as Arthur in the business. He cares about his customers and what he does in sales, and I'd recommend him to anyone looking to buy, sell, or lease a vehicle
-
November 2025 by The Igman
Every once in a while, you come across a car guy that you can actually trust JT was able to provide me with the best possible deal. Anyone could imagine customer service was second to none if you’re looking for a Volkswagen newer used or possibly any type of used car, JT‘s your guy thanks John Troia for giving us wonderful service
-
September 2024 by Cat Tolton
I was greeted right away. The team was not pushy. I was there to see a car I noticed online as I was pre-shopping for a vehicle. Everyone seemed to work together and were happy to help me find the perfect car. The team was hospitable. Sharon, who took me on the test drive, was knowledgeable about the brand and offered suggestions. The showroom was clean and great music filled the air. Alande, part of the sales team, was very efficient from what I could tell and together with the Lead Manager, Lance, spoke plainly, no "double speak" and very straightforward which I appreciated. They were all very genuine - even Steve the finance guy!
-
September 2024 by Eileen Slattery
Thank you Mitchell Adams for making a potentially stressful purchase a pleasant experience. I would absolutely recommend Wallace Volkswagen!
-
September 2024 by Shana Fann
I came in to this dealership a few days ago because I was having issues with lights popping up on my dashboard as well as trouble with my car starting in the mornings. I made an appointment for the next day online because that’s all that was available but decided to come in to see if by chance they had anything sooner due to the nature of my problems. I come in and was just stared at by people and stood for almost 10 minutes before someone even greeted me. I saw it was a little busy so I stood there patiently, after another 10 minutes a gentleman said “It’s really busy but we’ll get to you.” I then just explained that I had a question that could possibly be resolved quickly, after explaining what was going on he says something about the battery being bad can cause issues with the sensors and etc. He then says “Anyone can test the battery,” which sealed my deal on even receiving any type of service here. I thanked him for his advice and the information he provided, got in my car and canceled my appointment. I hope to find someone soon because I know nothing about Volkswagen Tiguan and I am open to suggestions.
-
September 2024 by Jennifer Thomas
Wallace VW is a reputable and honest establishment. Despite my wariness of dealerships, I found this place to be different. Due to some credit issues in recent years, I doubted my ability to finance a newer vehicle. Margaret was my initial contact after completing an online survey. While hesitant to even make an appointment, her encouragement and sincerity led me to give them a try.
I am grateful I did! The customer service at Wallace VW exceeded my expectations. Hunter assisted me in selecting a vehicle within my budget, and Arthur Alexander managed the process from there. He, along with the sales manager Lance, went the extra mile to ensure everything was in place and that I was well looked after. Lisa was also incredibly cordial and helpful in directing me to the right person when I had questions!
The entire staff collaborated seamlessly to facilitate the deal. Unlike most dealerships, this place did not feel cutthroat or competitive, making it one of my better experiences in buying a used car. It was no surprise to learn that this is a family-owned dealership. You can feel the difference!
I had always believed that Lexus offered the gold standard in customer service; however, Wallace Volkswagen in Stuart, Florida surpassed them. If you are in the market for a new or used car, I highly recommend visiting them. You will not be disappointed. (Side note: Wallace owns several dealerships along Hwy 1, providing you with a wide selection of makes and models to choose from.)
-
September 2024 by Eric Sanford
Had a very nice and easy experience here. From a trade in inquiry , to buying a new car. Sharon made the car buying experience very pleasant and the e-mail communication with Lance was also great. Would highly recommend.
-
August 2024 by Heather Lennon
We just purchased our 2nd VW Tiguan from Wallace and worked with our trusted salesman Arthur. He diligently worked to get us out of our current lease early with no negative equity by paying off my car and giving us a great deal on our new 2024 Tiguan SEL R Line. He made sure we walked out with the car we loved at terms we were comfortable with where another local dealer wouldn’t even entertain working with us. Arthur has been with Wallace VW for years and truly cares about doing what is best for his customer which is rare these days! Thank you Arthur!
-
August 2024 by G F
Ensure that each lump sum figure is accompanied by an itemization, and that all details are verified prior to signing off.
Even more advantageously, refrain from doing any business with this dealership.
-
August 2024 by Mari Wood
Had a great experience and love my new car!
Would recommend 10/10!
-
August 2024 by Alan Roberts
Buying my new GTI was an easy and comfortable experience. No hidden extras or persuasion and very knowledgeable about the car.
Mitch was extremely helpful, knew the details of the car and was able to explain the new features of the vehicle. He has been happy to help me several time since the purchase explaining how to set up or access features.
I’m very happy with this purchase
