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January 2024 by Andrew Lance
Our salesperson Sharon was amazing as well as her support staff, Lance and Steve. Very quick painless process. We were in and out within an hour and had a brand new car!
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January 2024 by S Nygren
From my initial phone call to Wallace Volkswagen in Stuart, Florida I spoke with Manager Lance, he was very knowledgeable and welcoming. I went to Wallace Volkswagen and was greeted by Sales Consultant Hunter, also knowledgeable and very charming! I looked at 1 car and that was it for me, I loved the car! I test drove it and I knew it was the one. I then met with Manager Cisco, another knowledgeable gentleman. He did the paperwork and got me closer to owning my car. I then went to Damiko in finance who did the rest of the paperwork. He had a great personality, warm and friendly! I now own my car and I couldn’t be happier! I would truly recommend Wallace Volkswagen to everyone! With a team like this it’s a win, win combination! Thank you, Susan N
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January 2024 by Janett O
Great experience! My salesman Arthur and manager Lance made my experience smooth and to the point. Even had some laughs in finance with Steve. Highly recommend!
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January 2024 by Bailey Hood
We Loved Our Experience With Wallace Volkswagen Thank You To Our Sales Lady Sharon for all your Help!& Shout out to the financing Manager and Jon, for Everythingand Margret and another sales gentleman for the ballons and letting my daughter play with all your toys on the desk :) to keep her busy while during this process they are awesome and highly recommend Wallace Volkswagen :)
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January 2024 by Luanne De Rose
Service at Wallace VW was GREAT!! Dave was very professional, knowledgeable and worked quickly to schedule my service. I was greeted kindly by Dave and others upon entering the service center on my scheduled service day. All questions were answered and work performed by Joel was great and Joel even took the time to answer questions & explain in detail what work he did to ensure I understood. Joel went above and beyond ! He noticed something was not working correctly and fixed it. Thank you!!
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January 2024 by Brie Baker
Quick email responses from my online inquiry and they had the car our front and ready when I arrived to check it out. Really enjoyed all the staff I interacted with, smooth process. Excited about my new to me Atlas Cross Sport!
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December 2023 by Beatriz Nazario
The treatment in this place was phenomenal! Sharon was my sales agent and she was great from the minute We started until the end the process was great and I’m super happy with my New vehicle.
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December 2023 by Melissa S.
My salesman Hunter made sure I left happy with my new suv from Wallace VW. My experience was very satisfying.
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November 2023 by Nicholas G.
Terrible service appt. We have purchased 3 cars from this dealership. We won't be back. Dave in service has been there a long time, but it seems he has gotten entitled. Now the shop foreman runs the show. He totally blew our service appt for a loose side view mirror. Simple fix for sure. But not for this shop. Too bad Wallace you lost a return customer.
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November 2023 by Laura N.
Definitely the fastest & easier I've ever financed a car through.. Arthur was nothing short of outstanding. HUGE. plus for me was that he was from Caribbean decent just like my family so it was very easy to feel as ease. He went above & beyond & I GOT THE CAR I WANTED !! Thank you so much for being so kind & patient with myself & my mother.
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November 2023 by Thomas Ciaramitaro
The misery that consistently happens every time I’ve purchased a car from a dealership is unreal. But ….. Mitch over at Wallace is and will be the only guy I shop through. This is why.. I picked up my Tahoe from them on a great deal comparatively after shopping around. When I got in the car, I realize there was a couple of ants in the bottom. I didn’t think much of it, so I drove home after transferring all the stuff into the new car. By the time I got home my daughter, car seat, and all of the stuff I transferred were covered in ants. When I got home, I called up and flip out on them as I was headed to the hospital to have a baby. Keep personally came out. Picked up the car. Got rid of the ant problem. Filled up the tank and and dropped it back off. Thank you Lance and Mitch for your help. You have my gratitude.
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November 2023 by Bren C
We bought a used VW at Wallace VW and Sharon helped us find a car that we loved and were happy with. We got a great deal and experience with Sharon. She’s the best and we’ve been going back to her a couple of times. Always attentive and willing to help and make us comfortable!
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October 2023 by Matthew C.
Bait and switch, bait and switch, bait and switch. Dealt with people from all over this automotive group, from the online sales reps to in person guys. Everything they advertise is false, they often don't have the car they have listed on the website and do whatever they can to lock you into a bad deal with what they have on lot (which honestly, is slim pickings). After being lied to by different parts of the staff about who has what job, getting 3 different prices of trade ins (they low ball you, and play the game of giving you a little more every time you say no). After all the lying about who was a manager and who knew what they had on the lot etc, an inside sales rep called us saying he'd do whatever he can to get us the payment we want before he then offered us payments HIGHER than the inflated ones they showed us at the dealership, lol. Good luck buying one of their dirty cars on the lot. Don't expect the advertised pricing or trust their internet/inside sales reps.
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September 2023 by Czarina Santos
We waited more than an hour just to have our car checked for what was wrong with it considering that we arrived earlier or on time for our schedule. Don't get me wrong, the man who was in charge of our service was really helpful but I was not expecting to wait there that long or was just not informed about the waiting time. On our second appointment which was when the car would be fixed, we had to leave the car for a whole day which was okay. And it was released at the scheduled time but it says there on the receipt that we should have gotten and complimentary car wash but I don't think that was done though.
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September 2023 by Jennifer Burkey
This was one of the best experiences I have ever had with a dealership!!! I was treated just like family by our salesman John and by the Manager Cisco!!!! We purchased a used vehicle but were treated as though we were buying the top of the line brand new!!! Wallace held true to their promise to give the vehicle in "new" condition from bumper to bumper!! I would recommend these guys tremendously!! Thank you, all, for caring and treating a costumer with such great attention!!