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February 2024 by Lucia
I canceled my membership and got a confirmation that it was cancelled Nov 2023 but for the past three months my card has been charged. Try calling the store and it is automated and cant talk to a human, and I have emailed and got no response!
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September 2023 by Christine Bukowski
I joined Waters when they first opened and they were great then, and have only gotten better. It is very obvious they've reinvested into the business. The quality of staff is exceptional. Highly recommend being an unlimited member.
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September 2023 by Kinsey Bullock
Visited this morning. First I was pestered repeatedly to sign up for a membership. Then I was stuck in line behind what appeared to be a stalled out car in the wash tube, unable to back out or turn around. Then the wash wasn't good and left bird droppings on the hood and road grime on the car. Then I later realized... my side mirror, which was working this morning just fine, is now not reacting to my controls inside the car.In other words... AVOID THIS CARWASH.
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September 2023 by Nannette Walsh
I have had a membership at waters since opening. Trevor from day one has always been there to greet you with a smile. He goes out of his way and is the epitome of top notch customer service. Today as I was cleaning out my car Trevor graciously offered to clean my tires. Always a pleasure to do business with a company that cares about their customers. Hats off to Trevor, you make Waters car wash a pleasure to frequent. Thank you?
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September 2023 by Marina Dunhill
Car wash has many options and moves fast. Employees are nice and enthusiastic. Stations have not just a vacuum, but carpet brushes, tire shine + brush, interior dressing, multi purpose cleaner, towels, and more. I highly recommend this place and I trust it with my car.Services: Polishing
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September 2023 by Ian Navas
I came in with my car absolutely covered with tree sap, I went to 3 other places and they told me they couldn’t do anything, I came to Waters Car Wash and this guy Thomas, got me the spray I needed and was with me for 3+ hours cleaning my car with me to get all of the tree sap off. Some of the best customer service I’ve seen, he was not obligated to help me but out of his kindness he did, truly deserves a 7 star review. I will be getting my car wash here again. Thank you very much Thomas.
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August 2023 by Chad Samuels
Used to be a hassle free experience. Now it’s who can up sell you faster on a car wash. Even when you tell the kids you just want a single wash. They still try to force you to buy the monthly plan. Please get rid of the strong arming tactic on getting people to sign up and bring back the hassle free drive up and pay. I just want to pull up pay and get a wash and go. Not spend 5 mins arguing with a teenager about how i don’t need a monthly subscription. I’d rather sit at paradise car wash and let them clean my car inside and out for me. At least they won’t hustle me into something.
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August 2023 by xiomara paneto
Loved this place. It was my first time here and I had a birthday code so I decided to give it a shot ! My birthday code wasn’t working but they still honored it! I loved it my truck was so clean the have rags vacuums and cleaning products. I would only come on a cloudy day because there is no awning and I can’t be in the sun ☀️ !! I will be back with my other car to get it washed !Service: Auto detailing
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August 2023 by Jack Benoit
This car ? wash is the best in this city. I have a 2011 Ford Escape and after my recent car wash my car looks like it just came out of the showroom.I am sold on this business and will continue using it.
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August 2023 by Andy R
We have been to this location several times. Staff are always friendly and helpful every time we visit.I want to give a shout out to Chris! We got a song and dance as we went through the car wash today! It was fun and Chris offered to help us detail our car after the wash! Such a fun and energetic young man that made our day brighter!Please tell Christ he did fantastic for his first day on the job!
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August 2023 by April Stiller
Waters is the best car wash I've ever been to. They provide vacuums, cloth rags, window cleaner, carpet fragrance and more. A young man named Chris stopped by while I was detailing the car and asked if he could help me and offered me car fragrance to hang in my car. Their prices are great.
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June 2023 by Wenda Gribben
Great car wash. The vacuums worked well and I love all the product that they have put out to use. Employees are always helpful, especially Sam, when you lock your keys in your car.Service: Auto interior vacuuming
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June 2023 by Jeremiah J.
By far the worst car wash I have ever had. $30 and I had to tell them it didn't clean anything. They said it missed brake dust all around it and sprayed it by hand then sent me through again. Again it didn't get anything off. I came home and wiped it down with a microfiber cloth and easily cleaned the dust and the water spots left from the wash. That would be $60 of car washes solved with a rag and water at home. This vehicle is a garaged 2023 and it's washed every few weeks with no crazy drives. The 7/11 is 10 times better than this place minus the vacuum.
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June 2023 by Chris S.
I went to this location back in March and they were "running a special" that was supposed to only be $20/month for unlimited washes for 30 days. Since that time they have been charging my card every month $47.91 without my authorization. I specifically asked initially if it would auto-renew after the 30days and they assured me it would not. I have tried to reach out to management and they do not respond. Deceptive business tactics - DO NOT PROVIDE PAYMENT INFO OR THEY WILL KEEP BILLING YOU HOPING YOU DON't NOTICE
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June 2023 by Judith B.
Unfortunately 1 star is as low as Yelp allows. Waters turned 30 day passes into renewable monthly memberships without our knowledge or permission. No one answers the phone and no one responds to a voicemail or email. We had to go online and cancel memberships we didn't know we had and block the company on our credit card. By the way we had sold one of the cars so the membership was not renewing by driving through the cameras. Also need to mention that the price more than doubled after a few months. What a horrible business practice!