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September 2023 by Michiko Somers
Extremely helpful and patient with me , I recommend this Cricket for anything. Thank you
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September 2023 by Yamaris Hernandez
Ed was very helpful and accommodating to me and my family and I recommend him to anyone looking for help with their phone!!! I will keep coming back!!?
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September 2023 by Annmarie Pracht
Theses guys were great they helped me out a lot :)
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September 2023 by Dustyn McCleary
Edward was amazing and took very well care of us today and was very helpful.
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September 2023 by John Cooney
Edward was extremely helpful with my phone troubleshooting, patient and thorough.
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September 2023 by ed Q
Very disappointed with service level. Been a cricket customer for over 8 years I’m not the most tech savvy guy was needing a replacement phone. Was told didn’t have time to help port contacts over to new phone.Store did get busy and associate was trying to negotiate 4 other customers at same time. I was first customer in the door and being a loyal customer for over 8 years believe that I should have been attended to better. So since Cricket didn’t have the time for me I don’t have time to use cricket services anymore. It’s not like they give any perks to existing customers.
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September 2023 by Adianez Quintana
Me and my Mom give shout outs to Ed for helping us out and having patience ,, very good customer service and the service at cricket is amazing 10/10 recommend
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April 2023 by michelle fox
Store was super clean! Came into the store to pay bill was assisted by Bianca she was super friendly and went above and beyond and even assisted me with getting some changes to my account! Next time your there ask for Bianca she was the best!
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April 2023 by ARIAN Alvarez
Bianca was super helpful with showing me how to use my phone features! Great service!
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April 2023 by Jim K.
I went to the Cricket @ Sun City Center FL on 4/9/23 to activate my new cell phone. I was charged $26.88 to activate $9.99 for sim, $60 unlimited plus tax total $96.87. I was told if I came back before the next month due date, I could reduce the plan to $30 a month and if I signed up for auto pay via cc I could get the bill down to $25. On April 4, 2023, per receipt, I returned to the store and gave the clerk my c card. I was notified that my card was charged $30. I went back to the store to ask why. The clerk with autopay the price is $30/ month! I said you had a sign out side 4 lines for $25/ month. She said get out of the store. I left when on line chat I was told because I didn't get to the store before 8 days the bill was due there was $5 charge. Apparently the bill is whatever they want it to be. Other than the receipt nothing is in writing because they make it up as they go along. I went to Spectrum got 5G unlimited data activation $10, and plan is $30 a month. Cricket is a ripoff.
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March 2023 by Tony Pearl
I came here to get some help with my new Cricket service (just came from AT&T).Tania was extremely helpful, knowledge, and professional, while at the same time very professional. She also speaks Spanish, which is great for many of the local clientele here.I was able to get my phone issues sorted out, and even bought a new phone for my mother while I was here.Great experience, and I'm happy I'm a new Cricket customer.
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March 2023 by Jazzy Avellaneda
Bianca is the best employee there, she made my experience a whole lot better when switching to cricket.
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March 2023 by Eleana Coscarelli
This is store has the best employees. I got the pleasure of working with Bianca on two separate occasions. She helped me with setting up a plan for my daughter. She was so kind and made the whole process easy.Then again she helped me with my nephews phone. When his phone was working she was able to walk me through resetting the phone and when I asked too many questions she never got rude and was very kind the whole time. Thank you, Bianca for all your help! You Rock!
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March 2023 by HUGO BOSS_82
Bianca is an amazing worker. She don’t just help you with what you came in for. She makes sure that she can help with what ever else possible. Best customer service ever hands down
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March 2023 by Stephanie Vazquez
Great place to get help , phones and accessories from. Staff there are amazing , helpful and kind. Definitely recommend Bianca. Stop by the best !