CVS

Most Recent Comments

• June 2025 by Jennifer Vazquez-Baker
  Order more size 2 & 3 huggies snug and dry, you're always out!! Your pharmacy needs more cashiers, every employee has their down not helping while one person struggles with a line. I counted like 5 employees and a pharmacist- not including the cashier and drive through on a couple occasions. The front end cashier should also be more aware of customers wanting to check out. This location isn't big on customer service they're just always stocking. 🤷‍♀️
• May 2025 by Linda Hawkinson
  CVS in Sun City Center on Pebble Beach is filthy. There are no associates available to help you. You have no choice but to use the self pay kiosk and when it malfunctions no one is available to help. Avoid this store.
• May 2025 by Danielle Griffith
  Courtney the manager was amazing and went out of her way to help me send an Amazon pagage.Not only that she was patience and understanding.
• May 2025 by Gina Chavez
  Came in to get passport photos taken. I was told that they couldn’t take them because “there are boxes in the way and we aren’t going to move them.” I’m shocked that sliding a few boxes out of the way was such an inconvenience that it would prevent them from taking a photo. Customer service is NOT a priority here. What a poor experience!
• April 2025 by Carol Bowell
  My husband and I just left this store. I can't say enough good things about them. They actually had what I need. Unlike another local place across the street. They always help us with a smile. My husband and I are both disabled so sometimes need extra assistance. No problem! They have a new loyal customer.
• March 2025 by Kitty
  Ugh the lady I spoke with on the phone who returned my voicemail seriously needs to find a new job. I work in healthcare and speaking to patients so rudely needs to get fired. It’s not my fault there’s a new policy with tricare that they do deductibles on medications. I’ve had tricare ever since I was little and they never did that before. When I called tricare after her rude ass call they even said they’ve been noticing that they have been doing this more because patients aren’t making appointments so they need to meet their deductible from somewhere. I even advised before her second call with me there’s never been a deductible on medications. Why don’t you be nice freak. I’ve never had a problem with this pharmacy till now now.
• February 2025 by Sarah Shinaberry
  While I normally go to Walgreens, this was on my way, and I stopped in. Every once in a while I come to this CVS. And every single experience is always like I'm going to Wal-Mart at 3a.m. They question you when you want to have a live person check your purchases out at the register. The girl working there looked ill and wouldn't even look people in the eye. She gave attitude when the lady in front asked for a manager (we wanted more people up front because there was a line). Nobody else in the store was seen until somebody called for a manager. It is snowbird season and they should have definitely had more people on staff to assist. The attitude, unhelpful responses were unnecessary.
  
  If this were my only bad experience, I would not have taken the time to write a review.
• February 2025 by Dawn Tucker
  Worst pharmacy customer service can’t get my medication they run out and I have to wait for them to re-order and then they shut the door in your face at lunchtime even though you’ve been in line 20 minutes
• January 2025 by trace smith
  The pharmacist said “your medication will be ready Tuesday night to pick up” I said okay thanks man. I called them back Tuesday ahead of time to make sure it’d be ready and the pharmacist gave me the worst attitude saying he won’t under any circumstances have my prescription ready until wednesday at 8pm. I planned my entire day around getting my medication at the time I was told now my entire day is messed up only because he lied and told me tomorrow and is now saying he can’t until a full 20 hrs after he told me when it’d be ready. It gets worse, I then call them Wednesday ahead of time to make sure it’d be ready at 8pm like the pharmacist stated to me less than 12 hrs before and now they're are out of stock and won’t get them in until Monday. One of the worst pharmacies I’ve ever dealt with.
• August 2024 by waldo dehammersmith
  Very good service
• August 2024 by Paul A
  They need more people.
• July 2024 by GK Taylor
  Parking lot is tiny, otherwise good place, all the employees are super nice, including management - I just happened to get into a random convo about Walmart with one of the managers and life in general.
• July 2024 by robert kirk
  I’ve never had any issues with this location and I’ve been going for years. Staff always good to me. I usually go evenings or late night
• July 2024 by Pixie Butterfly
  Phone system is awful, unable to talk to a human, just let me talk to a human. Because of this I will be pulling my very expensive medication and taking it where I can speak with a human.
• July 2024 by Polly Lupus Warrior
  Obviously, corporate doesn't care about my business there. I called this morning because I need to speak to the pharmacy, yet your new automated updated system will not allow me to.
  I will be pulling every prescription and going elsewhere. 20+ years of loyalty from me doesn't mean jack squat to them. Later!
  Save yourself the hassle, go elsewhere.