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October 2023 by Bonnie Gautreaux
I just called and I've been left on hold for 15 minutes, so I called back twice, and they yelled please hold before I can even get a word about my emergent situation out.If you don't intend on handling phone calls then why answer the freaking phone? If I wanted lousy customer service I would have stayed at Walgreens. Hire someone. It's ridiculous that they just put you on hold until go away. I don't understand why you have a phone nobody will answer. The tech is rude. Do better Publix. You have a low review rating for a reason.
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October 2023 by Polly Lupus Warrior
Great place! Never a problem.
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September 2023 by Amy Selvey
They make me feel like I'm doing something wrong or like an inconvenience. Never called to tell me my perscription was on back order until the due date. I had to problem solve the issue myself as they had no idea when the meds would come in. They used to be this publix pharmacy. very professional but the past few months have been awful.
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July 2023 by Gamercute Fox
Great place to work!
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May 2023 by Shannon Connell
The pharmacist is great but his staff is rude and always makes me feel like I’m bothering them when asking questions. They often take a day or two to process a prescription. I’ve waited a week and was told it was because they “have to make a lot of calls” I’ll be switching to a new pharmacy.
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September 2022 by Dick
I never got my prescriptions on time at Publix Kings Crossing. I was told to pick up my prescription sat 8 21 2022. it is not ready. # prescriptions before this requested thru My Chart they were not ready. Doctors office said they were submitted. Publix's said they never got script. It took two weeks to get scripts. This last script Publix's said call us don't put it on my chart. and it is not ready. This has been for over a year of problems. I don't know why this service is Failing . They need help!
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December 2021 by Marianne D
For the last 30 days I have been trying to make an appointment to get my vaccination . Seems like Publix is not as flexible to people who have to work. They only do Monday, Wednesday and Friday from 9-5pm based ONLY online appointments. Question is What happens if you don't do online? You are basically out of luck. I am over 60 years old and there are so many people over age that they still can't get in to do their vaccinations. With so many people still needing to get their vaccine, Publix should provide better flexible hours including weekends.
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October 2021 by Brian O'Connell
Frankie is wonderful in the pharmacy! Great customer service skills and really seems to love his job! Outstanding service!
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July 2021 by Karmon Chupka
Publix Pharmacy is always will to do the extra for their customers.
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April 2021 by Marianne M
For the last 30 days I have been trying to make an appointment to get my vaccination . Seems like Publix is not as flexible to people who have to work. They only do Monday, Wednesday and Friday from 9-5pm based ONLY online appointments. Question is What happens if you don't do online? You are basically out of luck. I am over 60 years old and there are so many people over age that they still can't get in to do their vaccinations. With so many people still needing to get their vaccine, Publix should provide better flexible hours including weekends.
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April 2021 by Theresa R von Brunk
First time shopper here. very clean, and I mean clean! Produce area was organized and fresh.
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October 2020 by Flo Olivia Allen
Good service and very good food
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February 2019 by Bob Sieminski
I ordered my prescriptions (3 of them) a week ago in the morning. That day I attempted to pick them up, 8 hours later, still not ready. Today I go in, 2 are ready and they say it will be another hour to get the most important one. Another hour for something that had already been approved by insurance and did not have to be counted! It is an already packaged inhaler that needed a label slapped on it. SMH.
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June 2018 by Princess Joy
Great pharmacy staff
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January 2018 by Liliana Maxwell
Closes a little earlier than most Publix