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December 2023 by Nicole Rodriguez
Rent it rented from budget it was a last-minute rental we were able to rent a 7 seater SUV for Thanksgiving day we had no problems picking it up and no problems dropping it off the staff was very friendly it was a very easy process and I am very happy I rented from the fort Lauderdale international it is located on the 4th floor and it's before you go into the terminal so you skip all the traffic so I was highly satisfied being that it was Thanksgiving day and it was such an easy transaction and I definitely will be using budget again for all my car rental needs... Thank you budget!
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October 2023 by Deavay Rachel
Do not come here. The guy on the phone booked me for the wrong location. And that look cation didn’t even have cars.
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August 2023 by Jason Blonco
I arrived and they told me they did not have a car available. This is unacceptable
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May 2023 by D K
They were helpful. My return was late. Changed things around to make things work.
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May 2023 by DJ K
They were helpful. My return was late. Changed things around to make things work.
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November 2022 by Игорь Маями
Arriving 14.30 now 15.30 still nobody here don’t waste your time idiots!!!!!!!!
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October 2022 by n R
Do not waste your vacation day with these clowns. They will take your time and play around with their cars and phoney promises.
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March 2022 by Melissa S.
Great location at the Doubletree, Sunny Isles. Shantell, the Avis agent is awesome. She works the best she can to deliver cars to the guests. For the negative reviews, it's not her fault if a car isn't avail, call Avis corporation. Looking forward to renting from this location next time I'm in Sunny Isles.
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November 2021 by Charles Y.
Made a reservation, but there was no cars available at pickup. With Avis's customer service system, there is no way to contact the location directly to verify if any cars were available ahead of time
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September 2021 by Joseph Fiorentino
This place doesn’t answer your phone calls no matter what time of day you can them it’s really annoying you have to stop what you are doing & go in person to ask them one question!!!!!!
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June 2021 by Mila Muraff
Great location, the young lady was busy yet still provided excellent customer service, and helped us resolve our situation.
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February 2021 by Alex Christodoulou
Made a reservation with this branch. The car I requested was going to be late which is understandable. David called me well in advance to notify me and told me to check with another branch. He also followed up with me to make sure I was situated. Things happen and I get it but at least David gave me a good heads up rather then me showing up and being disappointed.
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January 2021 by amir sahba N
Be Aware!!! They will scam you on the late fees! I was there in time, the guy was not at the counter. I was waiting with several other people, who mentioned they can’t leave because they were charge late fee in the past even though it was not their fault. We end up waiting more than 30 minutes, finally one of the people who was waiting goes out and finds the guy, washing cars, she asks him to come to the desk. God knows how long it would have took if she had not gone out on a search to find this guy. I returned the car and turned out they charged me late fees too! Out of two people I know who have used this company, both have gotten scammed on late fees so BE AWARE! take pictures and videos including the time you arrive! Or just use another company
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July 2020 by Justin Blankenship
AVOID!!! Got there qell before close and no one was available. They refused to refund my entire amount despite it being THIER FAULT!*Update. Came back the next day to get the car. I prepaid the entire amount for a midsized car and they rented the car out anyway DESPITE a reservation!! Offered me a minivan!! Complete idiots here!!
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January 2020 by Giuliano Ciccone
These people will do anything to take more money off of you. They added 250$ extra on insurances
