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July 2024 by Aura Torres
Good customer service
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July 2024 by Madeline Story
Lovely to be greeted with a smile the moment you walk in. Pharmacy is outstanding. Kind, intelligent people.
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June 2024 by Ilya Burshteyn
Like every-place on Collins Ave. the prices here are 30% higher than normal.
Otherwise, the pharmacy staff are friendly and knowledgeable, and the location is appropriately stocked.
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June 2024 by Alexander Jax
There are so many terrible reviews here. I don’t know if it makes any difference making these reviews…. Management not doing their job at all
Cashier is not engaged and when I asked to help she went through all of my stuff with no regard to my belongings she just mushed all my bag 3 times on the row until I couldn’t take it anymore and she began arguing with me instead of helping… this location is terrible
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April 2024 by Sergio Ariel de la Campa Saiz
Pharmacy says it closes at 8pm everywhere so I arrived at 7:15 to pick my medications. The pharmacy was completely close and when I asked, they told me the pharmacy closes at 7pm. Just like that.
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January 2024 by chaim narkis
I bought the wrong baby box formula cam back after an hour to exchange with a different formula and then they tell me they can’t exchange the formula even though they see it sealed that’s a disgrace … worst attitude from the employees no wonder it’s rated 2.4
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November 2023 by Ørn Myrbakk
A really good selection of a lot of different things. Pharmacy, drinks, hair products, chocolate and more. Somewhat stiff prices but we found almost everything we were looking for ?
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November 2023 by Law Firm
I have been mistreated by a very rude worker. This cannot happen. This happened today, Tuesday the 14th at 10:35 p.m.
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October 2023 by Mary Frenger
Last Saturday September 23rd, 2023, around 4 o’clock in the afternoon I entered in this premises in order to do some shopping, checking my needs on some items in the area of paper and office stuff aisle is that I tripped this employee to whom I asked to be allowed to pass because she had a store big cart for she might have been refilling items, of course asked please to let me room to pass, to what she answered practically shouting at me and with very bad manners “why don’t you go on the other side ?” And showing me her anger! Of course she just pulled her cart but continued talking to me really annoyed.
I am customer, a senior, a person who not long ago had an accident so unfortunately I am in pain.
Not even this matters but all the employees wherever they are working especially the ones facing customers should have a very good way of leading with the customers…we might be a pain but many of us try to be polite to the people who are working there, and I was polite and asked politely to let me pass in that moment.
Right after that I really asked for the manager because that is not the right way to treat the customers and no stores should have employees who treat customers the wrong way, they have to be trained if it is necessary. The name of that employee as far as I know is Karina or Carina, I leave my money there and even if I buy a dollar candy I have to be treated with respect, I deserve it. And all the customers as well.
On the other hand Diana your other employee was a hundred percent different to the other employee, Diana was great a professional worker, whe was polite and really correct at work, I congratulate her.
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October 2023 by nikole amador
The register's employee was quite unpleasant and disrespectful. She neglected to assist a customer in checking out things because she was engaged in a private conversation with her "friend." My sister was reminded by her to wait until the associates gave the go-ahead before inserting the card. The line was quite long as a result of her carelessness and her rudeness.I'm from Sunny Isles and find it very upsetting that individuals like them are permitted to work in customer service.
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September 2023 by Daniela L
Me and my friend (both teenagers) always go to this CVS after school, we have been for almost a year. Today, as normal, me and my friend entered the CVS and proceeded to look at some candy. We looked around and then went to the makeup/beauty aisle. There, we were looking at the brand “essence” products and an employee (female, brown hair, Spanish speaking, wearing black, and wide) approached us and told us to get out of the store. Me and my friend ignored her, and my friend proceeded to pick up a brow product and put it to her brow to determine if it is the right color. The lady then put her hands on my friend and put the brow product down where it was originally. She kept yelling at us to get out and go home, when we weren’t doing anything wrong. Then we went to the brand e.l.f. There we looked at some concealers to see if they match my friend’s skin tone, looking to buy them. We then put the concealers back in the right spot. The lady followed us there and started yelling at us telling us to get out and that we put the concealers in the wrong spot. I called my dad and as soon as he came in the store, her disgusting attitude immediately changed. She told him that we “weren’t respecting adults” and that we “made a mess and didn’t put anything in the right spot”. She proceeded to tell flat out lies to my dad and how we made a mess everywhere. Awful behavior.
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September 2023 by Mariia Kolodiazhna
I was coming back from school and decided to go to cvs to buy or look for something. I was there for 10 minutes. The employee told me that i have to go home. Since I wasn’t ready to go home yet, I told her that I will be staying there and will search for more products. When I tried to simply touch something to see if it fits me when she took it directly from my hands and put it back on the shelf. Then my dad comes and she tells him a total lie. For reference, I took one of the lightest shades of concealer and put it back where it is supposed to be and she takes it back and starts telling my dad that I put it in the wrong spot and points to the darkest shade of the concealer. I hope this problem will be resolved and everyone who is trying to search for something in this cvs will not get treated like I was.
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July 2023 by Fernando Pettineroli
Came to get a prescription a little after 5pm. Pharmacist still behind the curtain. Refused to give a prescription. Not cool
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July 2023 by Dee
Horrible pharmacy customer service. They don’t pick up phone calls. They leave you on forever hold. Absolutely unprofessional!
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July 2023 by Katie Taylor
They do not answer the phone - impossible to get a hold of.