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March 2024 by Michael Vancil
Right on the beach. Our bathroom was quite dated. Location was excellent.
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March 2024 by Deborah G
Beautiful beach with gracious and helpful staff in most spaces (front desk, valet and restaurant). It was lovely to interact with people who were not only helpful but warm and engaged. It felt like most of the people who work there love their job. The only “meh” aspect of the service was the beach staff. The young folk who help with towels were often distracted and prone to socializing with each other. Not the end of the world but it felt like they were a group of unsupervised teens left to their own devices. They lacked professional polish which was so evident in all other parts of the hotel.My room was lovely and well furnished. Very comfortable and I was glad to have a refrigerator and an easy way to make my morning coffee.The beach in Sunny Isles is beautiful. Hands down a huge attraction! Also, very easy to walk to grocery and wine store, restaurants and more. Bal Harbour and Aventura a quick drive away for more food and shopping.I would stay here again without hesitation. Thank you for a wonderful vacation!
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March 2024 by Sindhu g raj
Pros and cons of this hotel:Pros:It’s in a good location.Beach is beautiful.They provide towels, chairs and umbrella. Be aware if you don’t return the towels, you’ll be charged extra $20 per towel.Cons:Prices are not transparent. There’s only valet parking for which they will charge $30 per day. They also charge extra $35 per day as resort fee. It’s extra 65$ per day on top of your hotel charges.They have a very small pool and it’s not maintained clean.They also close the pool quite early, especially on Saturdays. They close it around 6:30PM.Cleaning service is not great. If you are staying for more days, they will not provide the supplies properly.Extremely strict about checkout otherwise you’ll be charged late Check out fee. We cannot take bell on our own to carry luggages.
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March 2024 by Business Reviewer
Saturday March 25 around 920 pm was looking for hotels and the guy from valet parking was so rude we left to another hotel, I believe he was colombian but the way he talked to us made us look for another option. We just wanted to ask a few questions about the rooms.
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March 2024 by Dinu Dariy
Beautiful rooms with the best Views, awesome Service, and a Great Location!!
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March 2024 by Patricia Sperandeo
Friendly courteous helpful staff. Beautiful location and rooms.Rooms: Loved our room! Beautiful views!!Food & drinks: Great restaurants nearby
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March 2024 by Richie Rich
Love this resort ?
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March 2024 by marcela ponte
The Hotel is comfortable, the guys at the Reception, Lucia and Luis, are excellent, we had a problem with a beach staff, and we were treated very well by Grisel, one of the managers, on the beach the attention of Nano and Luis was very good, they They made sure our stay was good. The apartment was very well equipped and there were no noise problems inside the hotel during rest hours.
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March 2024 by Bastian Gillmeier
We travel since 2 years and this is by far the most friendly hotel ever. Directly by the beach, clean yes you can expect that but the kindness that the staff has is mindblowing. It starts with valet and the bellman and as well the front desk or housekeeping. We met the manager Grisele and she fill the hotel with a warming heart and real kindness as well. I can highly recommend this hotel. For the price you won’t find anything better in Miami.Rooms: Clean , great ViewNearby activities: Beach activitiesWalkability: It’s located right in the middle of sunny islesFood & drinks: Restaurant in house
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March 2024 by Lupe Ortiz
My dream vacation was absolutely amazing!!!
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March 2024 by Luis Alberto Salgado
Excellent attention from all the staff, it shows that they have a very good leader!
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March 2024 by santty02 rodriguez
excellent service on the beach (very good attention from Juan)
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March 2024 by Narciso Frontanilla
I am dissatisfied with the hotel, it does not offer what a Resort should offer, very basic breakfast, there is no variety to order from the menu, and the bar-restaurant only serves until 9:00 p.m.Very expensive for the little it offers
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March 2024 by Stella Maris
Excellent attention and services! Recommendable!!
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March 2024 by Hernan Lopez
Rooms: Muy linda vista al mar todo 10 puntosSafety: Impecable todoFood & drinks: Todo de 10
