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March 2024 by Debbie Abdella
We couldn’t have asked for a better experience. We got there 1.5 hours early and Andrei got us a room early and even an upgraded amazing view! Oscar always made sure we had our luggage safely stored and quickly helped us navigate from the car to the hotel. We were able to use all amenities even after we checked out. We highly recommend this hotel!
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March 2024 by Josh Szary
The hotel was nice. Lobby staff, especially Andrei, was very kind and accommodating. The room had a great ocean view but was small, however, the bathroom was very aesthetically pleasing and very spacious. Would stay here
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March 2024 by Santiago Basto
Front desk guys in the morning very nice and welcoming. The noon guys they look like they hate their job.Nice hotel but didn't like the fact it has no room for parking.
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March 2024 by Dima Foox
Anil at the front seat was very helpful, made our check in and stay am excellent experience!
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March 2024 by Taneisha Smith
Andrei was a great guy. He made our experience spectacular. Greeting my family with a smile. He is a one of a kind person. His humbleness, professionalism and attitude made our stay comfortable. Definitely, we want to visit the sole again. He’s a great person to have at your hotel.
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March 2024 by Julio Rodriguez
Rooms: Clean, spacious, superior service, great ocean view, etc. We are coming back
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March 2024 by brittany morris
All the staff out on the beach do a great job making sure you’re enjoying your time and staying relaxed in the sun! Front desk/lobby staff do a great job as well making you feel welcomed and accommodated.
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March 2024 by Dr Luis Enrique Guadalupe Rojas
Excellent place to relax, forget about routine and recharge your batteriesRooms: Excellent rooms…!!Safety: Very safe and private
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March 2024 by Nataija Thurman
Wonderful experience at this resort, thank you so much for your great service and hospitality Andrei! He really helped set the tone of the trip the moment I checked in!
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March 2024 by Irupé Coser
terrible organization when checking in and out of the
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March 2024 by Roslyn Unger
Very nice staff! Comfortable and great
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March 2024 by La Salsera
Beautiful
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March 2024 by Christina Davis
I stayed with my husband and 12 year old son. The hotel amenities are wonderful and the staff was very friendly and helpful. We called once for extra bedding and they brought it within 3 minutes. The beach is beautiful and the pool is fun. The spa water in the lobby is a great touch and loved the grab n go breakfast. The hotel is right near a shopping center with many restaurants and a beautiful public pier. We took the bus to south beach for half a day.
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March 2024 by Delia P
We had such a warm kind welcome on MondayEveryone so nice kind and attentive until today Wednesday we decide to go to the beach for the first time and what a change…… this guys that pick the umbrella are so rude and have no manners…. They just told us that they will pick up the umbrellas because they close half hour ago while you still can see so many more people around so I told them to wait until I get dressed up so they can do that…. I didn’t know they were closed since they are so many people around like I said beforeHe said he can’t because he has to start from that side …..I got so upset and told him he is being rude and he start laughing at me I said I will put a complaint and he didn’t even care…. Of course not!!! since the manager that they have on charge Ross Reyes didn’t even care when I told him what happenedI came here with my daughter for her birthday vacations thinking this hotel it’s so beautiful because it is…. Making plans to come back on our next vacations but because of people like this that have no customer service we won’tLuckily we are leaving tomorrow and won’t have time to go back to the beach and have to deal with those guys that should be working somewhere else but at a nice hotel like this
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March 2024 by Emma Craig
The location of this resort is amazing! All staff we encountered were so friendly and helpful. Anil was extremely helpful and knowledgeable when we were checking in and made a great start to our stay! The beach is beautiful, clean, and relatively quiet. I definitely planning k staying here again!
