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March 2025 by Nubia Amparo Vera
Excellent customer service
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August 2024 by Charity Moore
I had a terrible experience here. After reading so many other horrible reviews, I'm honestly surprised management is still the way it is. Anyways, I was singled out and mistreated by an employee( I'm not sure if he's a manager or not). I went into the store with my children and no one said anything about my bags(there were also no signs indicating that bags are not allowed). The guy walked past me and said nothing. I left the store to calm my child down from a tantrum. Another family came into the store with multiple bags from another grocery store, put their bags in a cart and walked around the store with their bags with them. I came back in with my children right after the family and went to get cookies. The cookie aisle is in direct eyesight of the cashier with no blockages. The guy then comes to me and says I need to put my bag up front. By that point I was halfway to the cookies. I told him why he didn't say anything before as I have no problem following policies. He insisted and refused to move from me, so I asked if I can just get the cookies and checkout as that was the only thing I was getting. He allowed me to but still hovered in an intimidating way. As I was going to pay for the cookies, the family with the cart came directly in front of both of us with all their bags; they didn't buy anything nor did he say anything to them. I paid for my cookies and left outside upset. I was going to forget about the whole situation as I don't live in the area and didn't plan on coming back. However as I was outside, he came and THREATENED me about the bag situation. I felt scared especially since I was by myself with my children. So I immediately went into defense and started fussing causing my children to fuss and be in distress; he just shut the door and walked away. I was literally shaking and considered calling my dad, who worked close by, for safety but decided to leave instead.
I will be filing a claim/complaint. I didn't catch his name, however, he was browned-skinned, bald(ing), kind of short with a slight belly and he talked with an accent. I also want to note that the family were white/Hispanic maybe and I'm black. I feel like I was purposely targeted. I will obviously never come back and will advise anyone else the same.
Stores have to do better with customer service as WE'RE the ones who hold the power of profit.
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July 2024 by Ricky Damayor (Dj Ricky Damayor)
Store hours says 10PM. I Got to the door at 9:45PM he did not let me in to buy 1 little thing. I will never shop there again.
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May 2024 by Donna Cummings
Today 4/22/2024 I walked into store to look for starbucks coffee cans that they sell. Management was having a discussion with Employees and then he came after me and told me I needed to put my purse (coach) at front counter. Not sure if thats store Policy, but I Initially felt disrespected. I paid for an item and asked the cashier to call manager and she refused. I would like for everyone to be properly trained in customer service, so that a situation like this never happens again.
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February 2024 by barry grodzienski
The store lock there door 30 min b4 sign said they close
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November 2023 by Christian Acosta
Came to shop with ESA dog and the manager said they don't allow Memorial Support Pets. I couldn't shop and was "kicked out" of the store. I think this guy has no idea what he was talking about and should be better trained
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November 2023 by Jassiel Montiel
THE WORST PLACE this store manager was harassing me all the time just because a move a box I was try too see the glasses he was so rude and looking for a fight with me . This place needs a new management . 100 % I work in a store also I never see something like this guy . Area Maneger I recommend check this guy is not prepared to be store maneger ..
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September 2023 by Erick Ivery
Worst store to buy items, Fake az Issac Hayes cashier look at me crazy when I bought a item that didn't work, He looking at me crazy. I'm like the Bluetooth speaker don't work, he was like I can't refund or exchange item you open box, actually the box retape up. Also what takes the cake when bought the speaker day before they didn't have no coins or change. That store is a joke in your town.
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July 2023 by Lew Sterling
My mom just went into the store to get some laundry detergent and the "security guard" at the front told her to put her bag down. She has a travel/belt bag and a mini purse women have as a backpack where they put their money in.The security guard told my mother to put her purse down (yes, you read that right, her PURSE)...whoever this dude deserves to GET FIRED for that blunt disrespect to both my mom and women with back purses. On top of that, he even told her to "Get Out! " unless she put the PURSE down so she left the purse by me outside and got her money out just to go buy 1 item. They lost a customer because of that and no wonder they are going out of business.
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June 2023 by Francisco Pascual
It was great to buy, low prices
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June 2023 by Bryan Garcia
Tue Dec 3 2020
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June 2023 by oscar hugo yepez zlara
There are interesting things
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March 2023 by John Douglas
Good store, lots of products sadly not many dollar items.
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January 2023 by Shamantha Jean-Francois
Date Incident Happened : January 8 , 2023Time : Around 3:30- 4 o’clock pmToday I went to family dollar and looked around the store to find some cleaning products that I need . I came in the store with a mini black book book bag . As I was looking around the store a employee ( black man , bald head , sound like he was African ) approached me rudely and said that I need to bring my book bag to the front of the store and leave it with the cashier . I was completely shocked and felt disrespected and felt like he was trying to say that I came to steal . I told him that I didn’t came to steal if you need to see my money then I’ll show it to you but he proceeded to be real disrespectful towards me . Another customer approached the situation and defended me because the employee was really out of line and rude . I proceeded to still look around with my book bag , got what I was looking for , PAID FOR IT , then left . I will not be coming back to this store ever again . Unprofessionalism and so out of pocket .
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September 2022 by R Lava
Customer service reps rude af … door locked at opening time so waitied outside for 30 minutes after opening then reps have the audacity to be extremely rude n bothered slammed items on counter retrain these bafoons
