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January 2024 by Vijay Suryavanshi
Hiring an incompetent person to serve the community who does not know how to speak basic English or issue a receipt to donors is incorrect. While most work is pushed on us after donation, please don’t expect me to be bilingual. Serving customer includes speaking proper basic English and issuing dates receipts at least under miscellaneous category. The service and communication on 12-28-23 was pathetic on a rainy day. I would give zero stars if it werethere.
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January 2024 by Junie B
This past weekend my husband and daughter experienced discrimination by an associate. She walked up to my 12 year old daughter who was there to shop. She was asked not to look through the clothes. When my husband saw by daughter being addressed he asked her what she was told. He confronted the women and told her she was in the wrong. My daughter decided she didn't want to look through the racks any further. Seeing my daughter discouraged by the encounter he decides to checkout and ask for a supervisor. Strangely, no one arrives to check them out nor return to the front of the store because their all hiding in the back. Apparently this associate made a false claim against my husband stating that he had a gun. Which in turn caused the supervisor to call the police. Sunrise police run up on my daughter and husband in the most traumatic experience all because of a false claim. My husband was not hurt Thank God. He is upset. My daughter is upset. The Sunrise police advised us to file a complaint against the associate and the store. We will! They also felt as though their time was wasted. These situations are tiresome...I will be calling corporate.
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December 2023 by Vijay S.
While this place seems to be diverse and doing a good job, my experience has been bad. The person collecting the items does not know basic english, nor to issue a receipt with date for donations received. I did donate on 12-28-2023 and had great inconvenience communicating. The person knowing basic English must be hired or he or she must be properly trained and deployed. In the end, the community needs to be serviced properly in alignment with the company's vision and mission. I would have given a zero star review if there was one.
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June 2023 by Maika Chapelet
I go there once or twice a year to donate clothes. It’s convenient because you can drive to the back entrance and get your clothes from the trunk directly to the door where an attendant will take them from you. If the door is closed just ring the bell.
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March 2023 by royalmp1
Cool place to find a wide range of used goods. I can't say this for every type of thing for sale, but the kinds of things I buy have increased in price by about 50-75% in the last six months (2022-2023). Inflation is supposed to be "only" 9%, and I'm sure employee salaries have not shot up, and they sell goods that are free donations, so I think this is totally unjustified..price gouging. !!!
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November 2022 by a Random Person
Always so clean and organized. Can find some great things. Employees are helpful
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October 2022 by Peter Ho Tung
Typical goodwill store, nothing spectacular.
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August 2022 by Timisha Byrdsong
Not the best service but definitely not the best.
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April 2022 by Solina Fiora
Clean. Friendly. Big. Lots of choices.
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March 2022 by Richard Dorfman
The prices on footwear have risen big-time... $30 for used sneakers? Not me!
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January 2022 by Anand P Nair
All stars for their services.
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January 2022 by Jack M.
I really find it sad that people base their reviews of thrifts on what they find any given day. Thrifting is a crapshoot. You either find something or not. At this location more recently I have found a great 70s wall mirror and in the past a piece of Bitossi worth hundreds. The staff are nice if you are nice to them. Respect goes both ways and people forget that. Smiles go along way even in this post pandemic world.
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September 2021 by Earrings Junkie
Was looking for ladies shoes. Definitely disappointed at shoe selection but the rest of the store was very well stocked. Was a little confused on pricing but clerk helped me out. Not sure I would go again as I'm not into looking through stuff but great place if ur into that.
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September 2021 by Bernie Gil
Great deal on a reproduction oil painting.
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August 2021 by Jessica O'Connor
Decent selection. Everything size wize is pretty mixed up. Still can't try things on so you have to hope things fit since it is non refundable. Got a suit jacket and about 11 shirts for $61.