The Home Depot in Sunrise, FL, serves the local community by offering a wide range of tools, appliances, outdoor furniture, building materials, and gardening supplies. It caters to both DIY enthusiasts and professionals, providing everything needed for home improvement projects and gardening. Customers appreciate the knowledgeable team ready to offer expert advice and support. However, some reviews highlight issues with independent dealers promoting their services, leading to concerns about accountability when promises, such as gift card offers, are not fulfilled. While the store generally receives praise for cleanliness and availability of products, there are complaints regarding empty shelves and a need for more staff to restock items. Customer service experiences vary, with some employees praised for their helpfulness, while others have faced challenges during returns. For instance, specific staff members received commendations for their exceptional service, turning a negative experience into a positive one. Overall, The Home Depot remains a popular destination for home improvement and gardening needs, despite some operational challenges. The store's location can lead to tight parking and heavy traffic, but many customers still find it a reliable place for their home projects.
They need to have more specialty tools. For example, they have many of the same screwdrivers from different manufacturers but not one single 8" long #1 Phillips. Also, need better quality tools, like a screwdriver that will last more then 2 years.
June 2024
A+ but need more workers to refill empty shelves, has been a year since last time I visited this place and still missing items on shelves, items on wrong places....
May 2024
This is Home Depot. Why does no one speak English here or refused to?