LensCrafters is a renowned eyecare provider dedicated to ensuring customers see their best. They offer comprehensive eye exams, a wide range of premium lens solutions, and a vast assortment of designer eyewear brands. The business accepts most vision insurance plans, including Aetna, EyeMed, Humana, and United Healthcare Vision. Customers consistently praise the exceptional service and expertise of the LensCrafters staff. Martha, a highly professional and knowledgeable employee, has received glowing reviews for her outstanding customer service and positive attitude. Customers have expressed their appreciation for her attentiveness, patience, and ability to provide honest advice. Similarly, Elizabeth, another sales representative, has been commended for her helpfulness in assisting customers in selecting the right frames and lens packages to meet their needs. Customers have highlighted her excellent listening skills and responsive approach, making the entire experience enjoyable and satisfactory. The LensCrafters team is consistently described as friendly, caring, and professional, providing a positive and welcoming environment for customers. Customers have consistently expressed their satisfaction with the overall experience at LensCrafters, from the eye exams to the eyewear selection and customer service.
The customer service was excellent. The associate who helped me was extremely kind, professional, and helped me get a great discount on my glasses. The value for the price was beatable compared to other stores. I highly recommend them!
July 2026
Martha was very helpful in the store. I was looking to find my glasses fixed with missing screws and not only she fixed them she changed the nose pad. Which is very kind of her and I really appreciate it from her. Will keep a lookout for new glasses in that store.
July 2026
Ludlow absolutely knocked it out of the park. Fantastic Customer Service.
