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April 2024 by sharon marte
Terrible service. I was in the store and she had measured me a piece of clothing on the rack that said buy 1 2 free and when I went to pay the manager or I don't know who it was said no, it had a different price and there were more than 7 shirts the same as the ones I bought in that same store. rack. A total scam. I usually shop there a lot because my boyfriend likes it but I don't go back. A fraud
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December 2023 by Jorge Herrera
Employees do not know how to act in emergency situations. We were at Sawgrass Mills on 12/17; when the alarm sounded we were in Pacsun, we stayed in the store, confused about what the alarm was, the employees told us to go out through the main entrance and exit the store when they themselves didn’t know what had happened. Many reports said that it was a shooting and that their stores let them stay inside. Pacsun didn’t let us stay inside, when we got out (because of their orders) we saw that the store next door kept the people in and many more. It’s imperative that you train your employees in what to do in an emergency situation. Thank you!
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December 2023 by Marie L
Holy moly, I can't believe what happened to me today at this location.While waiting for the dressing room today two real young ladies were talking amongst themselves very short of ear shot. They were talking about smoking pot on break and "were so high" by their terms. Once they saw we were standing there one of the ladies quickly snapped at us with an awful face and said "you waiting for something? This was the tone she had the whole time till her manager asked her to stop. Story short we tried our stuff on and got out of there!!! Not ok to do drugs on break then go back to work.Sorry guys.
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September 2023 by Shermaine Brown
Was discriminated against, will not shop here anymore, plus their clothes are over-priced.
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August 2023 by alessia de leo
Nicole’s customer service was amazing by far the best employee in store. She deserves a raise!
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July 2023 by april mcgill
Cute clothes for young ladies
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June 2023 by Kyana Acevedo
i always come in and shop it’s always amazing experience especially when chris is there! he’s always super helpful n makes sure i have everything i need/want. He always checks up on me while i’m in here. 10/10 experience always come to this one for him
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June 2023 by Edward Robertson
If I could rate negative stars I would. I believe his name was chris, he had lots of jewelry and piercings. From the moment I walked in he was giving me dirty looks. When purchasing my clothing he was extremely short, snappy, and rude. He was mumbling when talking and when I asked him to repeat what he said he rolled his eyes and nearly yelled back at me. He was nice to other customers but seemed to have an issue with me. When getting the receipt and bag he was very aggressive and seemed as if he wanted nothing more than to get me out of the store. I will not be returning. His sense of entitlement was very offensive and honestly gross.
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April 2023 by Celia Marie
Chris and asraeli was so helpful
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August 2022 by Lisha Desinord
i placed an order online and wanted express shipping and the order wasn’t shipped over night. they canceled my order
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April 2022 by Cynthia Murray
The kids and teens like this store...they do have gift cards. Seems affordable.
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November 2021 by Markenzie Emile
Great company
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May 2021 by Yoona Kim
The employees are amazing they helped me and a bunch of my friends out every time we went. Sarah the new manager however told an employee to talk to us because she considered us acting “sus” aka stealing within the store. I don’t know if it’s because one of my friends are darkskin because whenever me and my other friends went she never acted like this towards us. I will personally tell every single one of my friends that shop in Pacsun to not go anymore because what I experienced today was embarrassing and shocking.
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February 2021 by Adam
Great sales I'm a big fan of the fits
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March 2020 by Kai
Jake and Nick are the best! They’re funny as hell and great associates!