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March 2024 by Gianni Galliani
I just dropped off my first few things to storage and I love this place. It is clean, convenient, well-lit and best of all from the day I walked in to inquire about storage till today, Brenda was awesome: Courteous, helpful and knowledgeable!
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March 2024 by DS Floridaone
Best service I have ever had in a long time the property manager here where I rented my unit Very Very Professional here........ Very Friendly, Helpful....on Everything Here....She answer all The Questions I asked her Very Professional.........and Caring Manager You Have Here....... Property was very clear everywhere Well Pleased Here With Everything Thank You Very Much Laboyd D Strickland I Will Be Renting Here For Many Years To Come Thank You Very Much For Your Service
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February 2024 by Kees Verlaan
Donna was very welcoming, helpful and professional
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February 2024 by Fernanda Fernandes
Donna was amazing! I’ve already rented here before and I came back for this amazing customer service!! Thank you so much Donna :)
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February 2024 by Kevin Higgins
This is a great public storage. Donna at the front desk is over the top nice and accommodating.
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February 2024 by Kymbie Bird
Donna was very helpful and wonderful. Thank you so much for all your help.
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February 2024 by Brian Prude
Brenda is great and provided excellent service and suggestions
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January 2024 by Nyeisha Harris
Brenda help me out a lot today. I went three other storages, I was asking to see different units sizes and ask for pricing, and they told me to go online. However, brenda greeted me with a warm smile and she answered all my questions. She even offered to show me 4 different unit sizes. Even though I don't need the unit until the end of February. Some of the best costumer service I experience. Thank you brenda!!
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November 2023 by Sasha-Gay Morris
Brenda customer service is so welcoming and helpful. I appreciate her attentive support in helping me understanding the gate activation and the online service. Units was clear and clean when I received it… Thank you ❤️ Brenda
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November 2023 by Rosianne Bailey
OMag Ms. Brenda was so helpful and very thoughtful and polite we need more people like her and this world. Thank You Brenda Lewis ?
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November 2023 by Andre Barraco
I am having a hard time believing this place has good reviews. This was the absolute worst experience ever! My wife and I rented a storage unit and upon arrival on a Sunday afternoon, we could not get into the gate because they gave us the wrong code!! Our mover had all of our stuff backed onto Commercial Boulevard as we could not get out of the gate area. We tried to go into the office and the doors were locked! We called the phone number and got a customer service center who connected us with the manager of that property… They never returned our call . We had to stand there for over an hour and finally convince somebody to let us use their code to get into the gate. When arriving to the storage unit, it was filthy! Nobody at this point had answered any of our calls as we were frantic. we were charged more by our movers due to the extra two hours. We ended up not taking the storage unit. We spent the next week trying to talk to somebody in their office who said their systems were down and she could not even accept the lock we were turning in. Mind you, we never used the storage unit! We were told to go drop off the lock at four different other public storages. I guess nobody ever works in their offices. We could not get into any other public storage. We called our bank at this time and they disputed the charge. We received a letter from our bank, telling us that they settled this and disregard any other charges. This place had the NERVE to put us in collections. For $31! We are still receiving letters and are told by our bank to ignore!!! if they don’t remove our name from the collection agency, I will be hiring an attorney. At this point, it’s a matter of principle, my advice to anybody looking for a storage unit is to run from this place! How can you run a business when you can’t even explain to a manager or customer service. Disgusting!! ?????
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October 2023 by jbustamante326
This location has been the onlyLocation to have quick and fast response. Brenda is very helpful! She has fixed a few issues I had with the previous location! We are Very happy with this one.
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September 2023 by Eddie Sultan
I worked with Brenda today on a transaction that involved moving units and setting up new accounts. While this seemed daunting at first she was very professional, patient and helpful in problem solving with me. She really made the difference in getting me set up and I highly appreciate all her help and recommend dealing with her.
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September 2023 by Laurel Mcdonough
Mr Damon was the epitome of customer service! I thank you Public Storage for having such a valuable employee! Sonny Pq
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August 2023 by Melissa Lora
Brenda was amazing! She helped me out very nicely! I went in with some questions and she answered them with no problem!! Unit rented ??
