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October 2023 by Roni Casser
Very very unhappy with the services that were provided. Not only were the dressing/ fitting rooms not air conditioned, the alterations were completely inaccurate showing very poor quality work. I had to take it to another place to have it altered correctly which cost me another $200 on top of the $100 this place charged me. Don't shop at this store and expect alterations to be done accurately, beautifully or professionally. Will never shop there again hopefully this will save someone else the anxiety of having to have their dress altered twice right before their wedding.
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August 2023 by Shelia Goodman
My daughter had a great time trying on dresses for a gala. The lady helped us pick the perfect dress, no alterations or anything needed. Not what I wanted to spend but when she put it on I couldn’t resist. I never experienced anything negative from this shop. The women are Filipino and I have many Filipino friends and family so my kids called the lady Lola and they had a great time. My son did have a drink n his hand but I made him stand outside and finish it as there is a sign on the window that says no food or drink which makes sense going into a dress shop.
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August 2023 by Susan Carol Velazco Monzón
The staff were so nice and cheerful. They have amazing prices and beautiful dresses. They deserve 5 starts definitely ?
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July 2023 by Edward M Smith
This CD/Transwoman was very impressed overall with my elegant dress shopping experience, I would highly recommend this store and these lovely ladies to you for all your special occasions dress shopping needs!!!
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June 2023 by Armani Falzone
went there to try on prom dresses and this asian lady was helping me and when i picked out a dress she patted my stomach and laughed saying it was too small and took it away before i could even try it on. worst customer service i have ever experienced. it made me feel so insecure that i don’t even want to try on anymore dresses
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June 2023 by Lucia Bedoya
I don’t think they even deserve a start(they have beautiful dress don’t get me wrong) there staff is really bad I stop by the store to find a prom dress and the lady was being racist and didn’t even let me touch the dress. It was the worst experience of my life
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June 2023 by Sharda Hargrove
WORST PLACE EVER. I wouldn’t even give it one star. I took my daughter to get a prom dress and the Asian woman followed us to the dressing room. She took one of the dresses out of my hand and said it’s fragile and put it back. She then proceeded to pat my daughter down and saying she needs to take her size. My mistake was not telling her off at that very moment. She said the dresses are for small sizes and made my daughter feel horrible about her body. This is the worst customer service I’ve experienced and would not recommend supporting this business.
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April 2023 by Lisa Oq
Went to find a prom dress for my daughter today. I had googled all the stores at Sawgrass to go to and decided to go here first. Not only were the choices; variety, colors all gorgeous; the staff today were amazing and helpful. We had a great time and they made us feel like we were the only people shopping despite having every fitting room filled and a bunch of others young ladies searching for their prom dresses and wedding dresses. Never got to the other stores. THANK YOU LADIES for all the help and care.
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March 2023 by adriana zambrano
I went in to look for some bridesmaid dresses for my best friends wedding. The lady at the Regis was extremely rude. I asked her if they had what I was looking for and she looked at me up and down and asked “ in your size?” She then proceeded to tell another associate to find something that was big enough for me. Super disrespectful . I ended up leaving. So ladies if you’re a plus size gal like me, don’t even bother looking here. You’re going to be fat shamed
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March 2023 by Alexis Morales
I drove over an hour away to come here. I walked in and immediately fell in love with a dress. It wasn’t my size and they suggested an alteration. I paid for it that same day and paid for the alterations to be done. However, my dress was supposed to be ready for pick up on a Friday. I called them and asked if I could pick it up the following Monday instead. They said sure, that it was already done and Monday it’ll be there. I come Monday and it wasn’t touched. No alteration done. I told them not only did they have more time to finish the dress, but i drove over an hour to pick it up and they had said it was done. They told me the person who does alterations wasn’t there. I was becoming extremely bothered & agitated by this situation. One of the ladies told me to give her an hour and she’ll have it done. I give it to her because an hour exact, she finished it for me.
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March 2023 by Helena Presutti
This store had some of the prettiest dresses I’ve ever seen. The lady there was so nice and helpful. She helped me pick out beautiful dresses and got me in and out of them. I’m so confused why some people had such a hard time because she was genuinely so nice and listened to what I was looking for. Great service! Highly recommend coming here for prom or quince dresses.
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February 2023 by Jairo Tapia
Went into the store and the Asian lady quickly assumed we were there for Quince dresses, which we found extremely racist. They keep being extremely pushy the entire time. Then when my sister went to try the dresses. The Hispanic lady was walking into the dress room when she was still taking the dress off and almost saw her naked. They also kept trying to remove her jacket with out asking or anything. The whole experience was awful, we felt rushed the entire time and disrespected.
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January 2023 by Joleen
A lot of styles and colors to choose from. Some of the ladies are mostly helpful to the women who are skinny. The older Chinese lady said some crude things about my weight and the fact that I was looking for a wedding dress a year before the actual wedding. I’m shopping for a silhouette of a dress to see what looks good on my body. I am plus size but not far off from a 14. This woman looked me up and down almost in disgust when I asked for a dress in a bigger size. Her comment to me was “you’ll lose all that weight before the wedding anyway so why are you shopping now.”
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January 2023 by Johana Herrera
We rented a suit. First the day I was supposed to pick it up it was not ready. Then when I finally got it they measured us wrong and gave us the wrong size. We thought we rented shoes but the day off they said we did not.. the suit was a cheap Chinese suit. I don't recommend anyone renting a suit here. They don't know what they are doing.
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January 2023 by Sharon Camacho
My daughter and I have visited this store three times and have always been greeted upon walking in. Everyone there was friendly and very helpful. The dresses are beautiful and the alterations were perfect.
