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October 2022 by Robbie Millwee
If I'm ever at the Sawgrass Mall, I always make it a point to stop at The Body Shop. I have been using their products for almost 20 years! The employees are always incredibly nice, happy and helpful. If you want to escape the craziness of the mall, you can always find comfort in this store. Today I had the help of Teli who really went above and beyond to match my skin type and preferences to the products. I left a very happy customer. ?
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August 2022 by Lindamaria Ortega Franco
I love The Body Shop, since 2006 is one of my favorites. If you want to be a responsible consumer, this is your shop. Respectful with the environment, and great quality. This shop has the best customer service, Tely is the best!
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March 2022 by Abdel Bacchus
Great customer service.
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December 2021 by Sandra L.
Have been a long time client of The Body Shop. Went to the Sawgrass Mills store in November. Clerk said they didn't have an item I wanted but that she could order it and I could either come back to pick it up or it could be shipped to my home. To date I still have not received the item. I checked my account on the website and there is an order number and a notation stating it "shipped". However, CSRep stated she has no way of looking up this order and that it is not there practice to have orders placed at the stores. Odd. Clearly, someone made the $35 charge on my credit card. AND the order is listed on their website under my account information. WHAT A SCAM!
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May 2021 by Lana Khalfin
I walked into the store and was greeted sweetly by an associate. She was kind and helped me check out quickly. Shortly after leaving I received a call from The Body Shop. I left my entire wallet at their store and had no idea.The associate apologized to me for looking through my wallet where she found my business card with my cell phone. I nearly burst into tears. I returned to the store and three very happy women greeted me like old friends, thrilled to be able to return my wallet.I don't know any of their names, except that my cashier was #682238. Needless to say, I can't thank her and the store enough.Believe in good and believe in kindness – it is real, and it wins!!THANK YOU!
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May 2021 by Lana K.
I walked into the store and was greeted sweetly by an associate. She was kind and helped me check out quickly. Shortly after leaving I received a call from The Body Shop. I left my entire wallet at their store and had no idea. The associate apologized to me for looking through my wallet where she found my business card with my cell phone. I nearly burst into tears. I returned to the store and three very happy women greeted me like old friends, thrilled to be able to return my wallet. I don't know any of their names, except that my cashier was #682238. Needless to say, I can't thank her and the store enough. Believe in good and believe in kindness - it is real and it wins!! THANK YOU!
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May 2021 by Sharon W
Excellent service!
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May 2021 by Ahmad AL-Mulla
Helpful staff
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May 2021 by Paula Velasquez
Staff friendly and shared present offers going on. Which happened to be better than my emailed offer. Great products
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February 2021 by Viki
This is totally the wrong location showing up on maps! They're actually inside Sawgrass Mills mall, right next to bed bath and beyond! Employees are wonderfully kind and I love the products here!
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January 2021 by Dennis
The address is completely wrong and took me 2 hours and 5 people to find this place. Get it together The Body Shop
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February 2020 by Ronda Griffin
I Love this Store but I wish they could bring back the Body oils from the Early 90’s. I’m old school whenIt comes to body oils that I fell in Love with. ❤️
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February 2020 by Michelle F.
The Body Shop has some amazing scents. They are unique and you probably won't find anything similar anywhere else. My favorite is British Rose. I do not shop The Body Shop that often because there are not a lot of locations for this brand. I am always happy to stop by when I see it. I enjoy browsing and seeing what is new. They sell a lot of lotions, shower gels, sponges, loofahs and hand soaps. They create their products with gentle ingredients. Pricing is a little bit high. I feel like they do not have many promotions. In fact, the two soaps I bought rang up $2 higher than the price posted on the sign. The salesperson adjusted the price because she noticed that right away. They have a sign right behind the register saying something about the Earth choking on plastic. This store is very environmentally conscious. They encourage recycling and their bottles are made of recycled components. They also encourage you to bring your own bag.
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January 2020 by Christy Ratnakumar
Our first experience with Telly made a big difference and now we are moving to body shop products which is a great eye opener she was great and how wonderfull as a staff like telly makes a difference she is great in way of explaining and making us so comfortable to make an informed decisions
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September 2019 by khadina Mohammed
Very helpful and great discounts
